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Lightspeed Retail (X-Series)
Quick answers
Retail POS (X-Series) subscription
Retail POS (X-Series) subscription
Problem tickets
What to do in a Retail POS (X-Series) outage
Cancelation
How to unsubscribe from marketing emails
When does my account close when I cancel it?
What happens to my store data and store access when I cancel my account?
If I cancel my account early, will I be refunded the balance?
When does my Retail POS (X-Series) subscription end?
On-ice
Can I put a single outlet or register on ice?
Can I access data while my account is on ice?
How to reactivate your Retail POS (X-Series) account that is on-ice
Failed payments
What to do when your Retail POS (X-Series) account payment fails
How to update billing details for an overdue Retail POS (X-Series) account
Plan changes
What is the difference between the Lite and Pro Plans?
Will I be charged automatically if I add an extra outlet/register?
How much does it cost to add a new outlet?
How to switch between monthly and annual billing
How to change my Retail POS (X-Series) plan
Billing FAQs
Does Retail POS (X-Series) charge GST for Retail POS (X-Series) accounts in New Zealand?
Retail POS (X-Series) and the California Consumer Privacy Act (CCPA)
Does Retail POS (X-Series) charge VAT for Retail POS (X-Series) accounts in the UK?
Are there discounts for non-profit organizations?
How to view and download your latest Retail POS (X-Series) Subscription bill
Product types are becoming Product categories. Sub-categories have been introduced to organize your catalog at a more granular level.
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Categories
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