Fulfillment
Open and close register
- Can't close register in Retail POS (X-Series)
- Do I need to close my register everyday?
- Can I adjust the counted amount on a register closure?
- My screen is stuck loading when closing a register
- Unable to open the register on Retail POS (X-Series) on iPad, getting an error: "Oops. We couldn't open the register in Retail POS (X-Series). Please try again".
Cash management
- How to give cash out to a customer using Integrated payment type
- Will Cash Movement notes appear under the Register Closure report?
- How to perform spot checks on your cash without closing the register
- How do I enable Cash Management
- Can I disable cash management?
Making sales
- How to remove loyalty applied to an in progress sale on the sell screen
- Tax being added to the sale of a gift card
- How to Exit Training Mode
- Why is my Sell Screen in Dark Mode?
- Pay button greyed out on the sell screen
Settings and quick keys
- How to duplicate Quick Keys layout on another Register
- Can I populate the products in the Quick Keys by Tags, Brands and Suppliers?
- How to rearrange variant products for Quick Keys
- How many keys can I have within a Quick Key layout?
- What is the maximum amount for quick key layouts?
Sales history
- How to change the payment date/time on a sale
- How to process a customer order which doesn't show up in the sales report until the day the order is collected
- How to Export All Sales Over a Certain Time Period
- Customer account balance less than outstanding on account sales
- How to remove items from a partially paid or open Layby Sale
Sales ledger
- How to recreate a sale that was voided
- How to fix duplicate invoice numbers
- How to manually check for payments from Xero for on account sales
- How to add a sale missing from the Sales Ledger
- How to locate sales that have discounts applied on them?