Making the most of Retail POS (X-Series) reporting

• Tracking your sales by outlet
• Tracking your current stock levels
• Getting a breakdown of daily totals over a period
• Keeping track of your top sellers
• Comparing product sales performance over a period

Sales reports

• Why is my Revenue (Excl. Tax) different on the Sales Report and Tax Report?
• How to generate a report for the number of sales per customers over a period of time
• How to filter the Sales Report by day
• How to show individual variants in the Sales Report
• How do I expand the sales report to show more details on each product?

Inventory reports

• Why does the Days Cover not populate in my Performance Report?
• How to see historical Inventory levels
• How to view Reorder Point and Reorder Amount in Inventory report
• How to find the average cost of all products
• Does stock value in the Inventory On Hand Report include tax?

Payment reports

• Why is there a discrepancy between the Retail POS (X-Series) payments report and the terminal settlement amount?
• Why doesn't my payments report match my register closures?
• Can I generate a report that displays all sales for a specific payment type?
• Why is my Payment report higher than the Sales report?

Register closures

• How to access Retail POS (X-Series) on Mac or PC
• Why did my Register open automatically?
• How to reprint a register closure summary
• Does the cash amount shown in the register closure summary include the float?
• How is the expected amount on a register closure calculated?

Home and dashboard

• Why is there a delay between sales completed and Retail Dashboard updating?
• Why does the Home Dashboard show that I have sold a different amount than the Sales Report shows?

Store credit reports

• How to view the full list of store credit transactions for a customer

Gift card reports

• Why is the Gift Card Report value different to the Gift Card value on the Sales Report?