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What to Buy?
Products and Inventory
Stock Order Transfers
Store Credit Reports
Gift Card Reports
Outlets and Registers
How can we help?
I can stream digital content without any interruption but my EFTPOS transaction fails
Why was a customer's card declined on my payment terminal?
Why are customers being double charged?
A payment was recorded in Vend but not approved/received by the terminal
How can I confirm that I received payment for a debit/credit sale?
Why don't I see the payment types option under Setup?
Can I increase the amount of time Vend waits for a response from a payment terminal before timing out?
Can I create payment types for different currencies?
Can I specify which payment types are available for each outlet or register?
Can I change the receipt that prints out of my payment terminal?
Does Vend provide a virtual payment terminal service?
Why doesn't my batch report match my register closure expected amount?
Can I use a payment processor that is not listed on your Help Centre?
Where do I get the gateway URL for a third-party payment type?
How do I perform a batch on my credit card terminal?
How to delete a payment type
Why does my integrated credit card terminal crash once the customer puts in their credit card?
Can I disable the EFTPOS data from printing on my Vend receipts?
Manual (Non-Integrated) Payment Type Setup
Direct Debit Payment Type Setup
Integrated Payments Setup
Can I use multiple payment providers at once on my account?
Can I sign up for integrated payments in Singapore?
Where can I see the card used for payment on a sale?
How to add a non-integrated payment type
How to close off a sale when the payment has already been approved on payment terminal
Want to learn more?
Watch it today on Vend U.
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