FAQs

• How to specify Payment Types per Outlet
• Integrated Payments Setup
• How to process refunds on Clover
• How do I modify receipt printing on my Clover device?
• How do I modify signature capture settings on my Clover device?
• How do I enable printing on my Pax D210?
• How do I enable contactless payments on my Pax D210?
• How do I modify the sound settings on my Pax D210
• How do I enable contactless payments on my Pax S300?
• How do I modify the sound settings on my Pax S300?
• How do I configure the Wifi settings on my Pax D210?
• Do I have to set up separate payment types for each outlet?
• Does Vend support Apple Pay?
• How do I check if my customer has been double charged?
• Why is the Payment Types option not showing in the Setup page?
• How will deleting a payment type affect my reporting?
• I can stream digital content without any interruption but my EFTPOS transaction fails
• Why was a customer's card declined on my payment terminal?
• Why are customers being double charged?
• A payment was recorded in Vend but not approved/received by the terminal
• How can I confirm that I received payment for a debit/credit sale?
• Why don't I see the payment types option under Setup?
• Can I increase the amount of time Vend waits for a response from a payment terminal before timing out?
• Can I change the receipt that prints out of my payment terminal?
• Does Vend provide a virtual payment terminal service?
• Why doesn't my batch report match my register closure expected amount?
• Can I use a payment processor that is not listed on your Help Centre?
• Where do I get the gateway URL for a third-party payment type?
• How do I perform a batch on my credit card terminal?
• How to delete a payment type