Products & Inventory

Product CSVs

• How to Bulk Edit Product Tags in Vend
• How do I Create and Import a Product List for Vend using a CSV?
• Create a Product List for Vend using a CSV
• Same Brand is appearing multiple times on the Brands page
• Can I remove information from a product with a CSV file import?
• How to combine products into a single brand/ type / supplier?

Inventory Counts

• Review Previous (Historical) Inventory Counts
• Cancel an Upcoming Inventory Count
• Abandon an Inventory Count
• Troubleshooting Inventory Counts on iPad
• Partial Inventory Counts
• Full Inventory Counts

Add/Edit Products

• How to collect and record customer charity donations in Vend?
• What is the character limit for product names?
• Cannot edit a composite product
• What are supplier codes used for in Vend?
• Can a single product have more than 3 variant attributes?
• What are tags used for?

Promotions

• Can I bulk edit multiple Promotions?
• Can I create a promotion that applies discounts when a customer buys/spends a certain amount over time?
• How to create a scannable promotion code
• How can I see the amount of times a Promo Code was used?
• How to scan a promotion to a sale from a barcode label
• Can I export my Promotions?

Inventory Movements

• Why is a sale appearing in the Inventory Movements View for a different date?
• Why is my stock deducted twice for the same On Account Sale?
• What does the flag in Inventory Movement View mean?
• Can I export the inventory movements view?
• How to check what inventory level a product was originally created with
• How can I locate a sale if I only have the product name?

Stock Orders/Transfers

• Stock Returns
• What is an inventory adjustment and when should I complete one
• Can I transfer stock from one Vend account to another?
• Can I backdate a stock order?
• When creating a New Purchase Order, is it possible to have the Auto fill option default to don't auto-fill?
• Cancelling a stock transfer returns a "Sorry, it looks like this page is out of stock. It must have been popular." error

Scanner App

• How to use the Scanner by Vend app for iOS
• Can the Scanner by Vend app scan QR codes?
• Can I view a product's Supply Price on the Scanner App?
• How to export an inventory count from the Scanner app
• Why isn't my inventory in Vend updating when I complete a count on the Scanner app?
• Can I import a count done on the Scanner App while I was not logged in into my store?

Pricebooks

• Why do products show a $0.00 Retail Price after adding a Markup to all products in my Pricebook?
• Why do I see a markup for a product in the sell screen?
• Why was a product sold at a different price, even though it showed no discounts applied to it?
• Will Price Books adjust when the Retail Price of Products is changed?
• How to update the retail price of products in an existing price book using a CSV
• Price book is not applying on the Sell Screen