Products & Inventory

Product CSVs

• How to Bulk Edit Product Tags in Vend
• How do I Create and Import a Product List for Vend using a Spreadsheet?
• How to fix truncated SKUs in OpenOffice
• How to change the default character encoding of Excel to UTF-8
• Where will I receive a notification once my Products have finished importing?
• Why are some of my products not showing my updated tax rate?

Inventory Counts

• Review Previous (Historical) Inventory Counts
• Cancel an Upcoming Inventory Count
• Abandon an Inventory Count
• Troubleshooting Inventory Counts on iPad
• Partial Inventory Counts
• Full Inventory Counts

Add/Edit Products

• What is the character limit for a product Supplier Code?
• Why am I unable to access the Product Page?
• How to record consignment sales
• What does default option mean under tax in the edit product page?
• How to activate or deactivate products in bulk
• How to filter for active or inactive products on the Product page

Promotions

• How to search for past promotions?
• Can I set up a tax-free promotion?
• Can you edit promo codes?
• "Not quite there. See what‘s required to redeem this code" error
• Can I bulk edit multiple Promotions?
• Can I create a promotion that applies discounts when a customer buys/spends a certain amount over time?

Inventory Movements

• Why do I see multiple inventory movements for the one sale in the IMV?
• How to find sales of a product
• Why is a sale appearing in the Inventory Movements View for a different date?
• Why is my stock deducted twice for the same On Account Sale?
• What does the flag in Inventory Movement View mean?
• Can I export the inventory movements view?

Stock Orders/Transfers

• Stock Returns
• Is average cost or supply price used on stock transfers?
• How can I receive and track consignment inventory?
• How to fix Stock Orders generating a duplicate order sequence number
• How to receive a Purchase Order using the new Purchase Order page
• How to receive a stock order

Scanner App

• How to use the Scanner by Vend app for iOS
• How to troubleshoot a SSL error on the Scanner app
• Can I use the Scanner by Vend app on Android devices?
• Can the Scanner by Vend app scan QR codes?
• Can I view a product's Supply Price on the Scanner App?
• How to export an inventory count from the Scanner app

Pricebooks

• Can I print product labels from a Price Book?
• Can I search for a product in my Price Book to edit it?
• How to set different prices for products in an eCommerce store and in-store
• Products displaying wrong markup percentage in Price Books
• Price Book CSV is not adding new products
• Why do products show a $0.00 Retail Price after adding a Markup to all products in my Pricebook?