Products & Inventory

Product CSVs

• How to Bulk Edit Product Tags in Vend
• How do I Create and Import a Product List for Vend using a CSV?
• Create a Product List for Vend using a CSV
• Why do I need CSV templates for Vend?
• How to edit the Supplier of Composite Products via CSV
• How long should a CSV upload take?

Inventory Counts

• Review Previous (Historical) Inventory Counts
• Cancel an Upcoming Inventory Count
• Abandon an Inventory Count
• Troubleshooting Inventory Counts on iPad
• Partial Inventory Counts
• Full Inventory Counts

Add/Edit Products

• Can I delete product tags in bulk?
• Do I need to create a different product list for each outlet in my account?
• Why does my product show up twice when searching on the Sell Screen?
• Can I use dashes and periods in my SKU numbers?
• How can I bulk edit the loyalty points earned by my products?
• How to delete a brand

Promotions

• How to find existing promo codes
• Can I import a list of promo codes from a CSV into a promotion?
• Can I apply a promotion to multiple customer groups?
• How to duplicate a promotion
• Why does Vend show all products in a sale as part of a Promotion?
• Why aren't my filters excluding/including products in my promotion? 

Inventory Movements

• Can I export the inventory movements view?
• How to check what inventory level a product was originally created with on an iPad
• How to check what inventory level a product was originally created with on a Mac or PC
• How can I locate a sale if I only have the product name?
• How can I check when a product was last restocked? 
• Why can't a Cashier adjust inventory?

Stock Orders/Transfers

• Stock Returns
• What is an inventory adjustment and when should I complete one
• Can I edit the supply price of a product on a stock order while receiving it?
• How do I transfer stock from one Vend account to another?
• Can I edit a Stock Order once it has been sent?
• Products are ignored when importing a stock order CSV file

Scanner App

• How to use the Scanner by Vend app for iOS
• How to export an inventory count from the Scanner app
• Why isn't my inventory in Vend updating when I complete a count on the Scanner app?
• Can I import a count done on the Scanner App while I was not logged in into my store?
• Can I count decimal quantities when using the Scanner App?
• How to check the version of the Scanner App on iPhone

Pricebooks

• How to set different prices for products at different outlets
• How to duplicate a Price Book on an iPad?
• How to Duplicate a Price Book on a Windows PC or Mac
• Can I use one Price Book for multiple customer groups?
• Can I delete the general price book?
• How to add a surcharge to certain products in your store