Products & Inventory

Product CSVs

• How do I Create and Import a Product List for Vend using a Spreadsheet?
• Common errors with Product spreadsheet imports
• Importing your Products into Vend using a spreadsheet file
• How do I edit my products using a Spreadsheet file?
• Exporting and Importing a product CSV produces errors
• What is the minimum amount of columns I can use to upload a variant via a spreadsheet?

Inventory Counts

• Partial Inventory Counts
• Full Inventory Counts
• What is an inventory count and how do I complete one?
• Can I use the Clover Flex Inventory app with Vend?
• How to print inventory count list before completing
• Inventory count not displaying in the inventory count section

Add/Edit Products

• How to Add a Single Product
• How to edit the SKU of a standard product
• Can I change the average cost of a product with inventory tracking disabled?
• Can I make two products with the same name?
• Can I format my product name to be bold, underlined, or have larger text?
• Error when creating products in Vend, "Sorry, we couldn't sync some data"

Promotions

• Setting up Store Promotions in Vend for PC, Mac and iOS
• Why isn’t a promotion applying to the Sell Screen
• Using Vend's Promotion Helper
• Can Vend prompt me to give the customer their free promotional item?
• Why do Promotions show incorrect item pricing when multiple products are applied?
• How to search for past promotions?

Inventory Movements

• Why do I see multiple inventory movements for the one sale in the IMV?
• How to find sales of a product
• Why is a sale appearing in the Inventory Movements View for a different date?
• Why is my stock deducted twice for the same On Account Sale?
• What does the flag in Inventory Movement View mean?
• Can I export the inventory movements view?

Stock Orders/Transfers

• Stock Returns
• Adding and Editing Suppliers
• How To Order Stock
• Import products into a stock transfer from a CSV file
• How to transfer stock
• Error "This number is already in use. Please enter a new number" when creating a new Purchase Order

Scanner App

• How to use the Scanner by Vend app for iOS
• Which iOS devices can run the Scanner App?
• How to troubleshoot a SSL error on the Scanner app
• Can I use the Scanner by Vend app on Android devices?
• Can the Scanner by Vend app scan QR codes?
• Can I view a product's Supply Price on the Scanner App?

Pricebooks

• Running Sales using Price Books
• Can I print product labels from a Price Book?
• Can I search for a product in my Price Book to edit it?
• How to set different prices for products in an eCommerce store and in-store
• Products displaying wrong markup percentage in Price Books
• Price Book CSV is not adding new products