Products & Inventory

Product CSVs

• How to Bulk Edit Product Tags in Vend
• How do I Create and Import a Product List for Vend using a CSV?
• Create a Product List for Vend using a CSV
• Can I leave the tax column out of a product import CSV?
• Same Brand is appearing multiple times on the Brands page
• Can I remove information from a product with a CSV file import?

Inventory Counts

• Review Previous (Historical) Inventory Counts
• Cancel an Upcoming Inventory Count
• Abandon an Inventory Count
• Troubleshooting Inventory Counts on iPad
• Partial Inventory Counts
• Full Inventory Counts

Add/Edit Products

• 'Sell on Shopify' button not showing on the product page
• What is a nested product/variant?
• Why is the inventory level of my composite product zero?
• How to enable inventory tracking for a product
• Products are not deleted after clicking Delete All Inactive Products button
• How to replace the attribute names for existing variant products

Promotions

• Can you edit promo codes?
• "Not quite there. See what‘s required to redeem this code" error
• Can I bulk edit multiple Promotions?
• Can I create a promotion that applies discounts when a customer buys/spends a certain amount over time?
• How to create a scannable promotion code
• How can I see the amount of times a Promo Code was used?

Inventory Movements

• Why do I see multiple inventory movements for the one sale in the IMV?
• How to find sales of a product
• Why is a sale appearing in the Inventory Movements View for a different date?
• Why is my stock deducted twice for the same On Account Sale?
• What does the flag in Inventory Movement View mean?
• Can I export the inventory movements view?

Stock Orders/Transfers

• Stock Returns
• Can I see which products are currently part of an open stock order?
• What is the Supplier Return Prefix?
• How can I account for tax in a stock order?
• Average cost is not correct after a stock transfer
• How to view Stock Orders from a specific supplier

Scanner App

• How to use the Scanner by Vend app for iOS
• Can the Scanner by Vend app scan QR codes?
• Can I view a product's Supply Price on the Scanner App?
• How to export an inventory count from the Scanner app
• Why isn't my inventory in Vend updating when I complete a count on the Scanner app?
• Can I import a count done on the Scanner App while I was not logged in into my store?

Pricebooks

• Products displaying wrong markup percentage in Price Books
• Price Book CSV is not adding new products
• Why do products show a $0.00 Retail Price after adding a Markup to all products in my Pricebook?
• Why do I see a markup for a product in the sell screen?
• Why was a product sold at a different price, even though it showed no discounts applied to it?
• Will Price Books adjust when the Retail Price of Products is changed?