Payment Providers

Afterpay

• Can I complete a sale with split payments using Afterpay and another payment type?
• How to disconnect and reconnect Vend and Afterpay
• Why can't I take payments with Afterpay in Vend?
• How to refund an Afterpay sale
• Why can't I complete a Layby sale with Afterpay?
• Is there a way to set up a minimum spend amount for Afterpay in Vend?

Cash

• Using Vend Cash Rounding with Xero
• Cash Rounding in Vend

Cardconnect

• CardConnect terminal not connecting or losing connectivity
• Using your CardConnect Terminal with Vend
• How to connect CardConnect iSMP4 terminal to Wi-Fi network

Chase

• Payment accepted in Chase but not in Vend
• How to find the Terminal ID on a Chase terminal
• How to put Chase terminal in to Standalone mode
• Setting up Chase with Vend on iPad

CommBank

• How to enable and disable the merchant receipt copy on the Albert Terminal
• Can I set up a Screen Saver on Albert Payment Terminal (CWB)?
• Payment Failed. Looks like the Payment Terminal is Offline on Albert terminal (CWB)
• Vend App on CommBank Albert payment terminal stuck on "Registering"
• Can I use CommBank terminal having PC-EFTPOS software on it?
• Payment accepted in Albert/CommBank but not recorded in Vend

iZettle

• Setting up iZettle Payments for Vend on iPad
• Can I link multiple Vend accounts to a single iZettle account?
• Does Vend integrate with iZettle Go?
• Payment accepted in iZettle but not in Vend
• Why is Vend is asking for a password when processing a refund via iZettle
• Does Vend support both the iZettle 2 reader and the previous generation?

Moneris

• Setting up Moneris Payments with the Vend Register iPad App
• Taking payments using Moneris Payments and the Vend Register iPad App
• Moneris terminal paired but not prompting for payment
• Payment Accepted On Moneris But Not Confirmed in Vend
• Troubleshooting Moneris for Vend on iPad
• Moneris payment type does not appear in the hardware menu for Vend on iPad

Paymentsense

• Taking Payments with Paymentsense and Vend
• Payment accepted in Paymentsense but not in Vend
• How to take phone orders using my Paymentsense terminal
• Why are no terminals listed in the drop down menu when configuring Paymentsense?
• "The antiforgery token could not be decrypted" error when setting up Paymentsense terminal
• How do I reset my Paymentsense password?

Payment Express

• Payment Express Setup
• How to take manual payments using Payment Express in Vend
• "User Error" using Payment Express payment terminal
• "Approved Close" message using Payment Express payment terminal
• "HIT Start Failed Cancelled" error using Payment Express payment terminal
• Payment accepted in Payment Express but not in Vend

PayPal Here

• Set up PayPal Here
• Taking Payment with PayPal Here
• Returning or Refunding a PayPal Sale
• Payment accepted in PayPal Here but not in Vend
• How to take a manual payment with PayPal Here
• Why does my PayPal reader decline straight away?

Smartpay

• Connecting your Smartpay terminal with Vend for iPad
• Connecting your Smartpay with SmartConnect to Vend for PC and Mac
• Vend register app crashing when taking SmartPay payments
• What should I do if I receive a payment failed error when using Smartpay?
• Payment accepted in SmartPay but not in Vend
• How to setup Smartpay terminals with SmartConnect on iPad

SumUp

• Does Vend support the new SumUp 3G terminal/card reader?
• Taking payments with SumUp and Vend on iPad

Square

• Taking payments with Square and Vend on iPad
• Payment accepted in Square but not in Vend
• Does the Vend and Square Integration work offline?
• Can I integrate my Square reader with Mac or PC?
• How to troubleshoot the Square payment integration
• Can I use Square gift cards with Vend?

Tyro

• Tyro integrated EFTPOS for Vend
• How to take a manual payment on Tyro
• How to setup Tyro payment terminal with Vend on iPad
• How do I process a payment using Tyro?
• Payment accepted in Tyro but not in Vend
• Why is my Register Closure showing more Sales than my Tyro account?

Verifone

• Can I pair two Verifone terminals to the same register?
• Getting Started with Verifone Payments in Vend
• What are the software requirements for a Verifone NZ terminal to integrate with Vend?
• Can I print out both terminal receipts and sale receipts from my Verifone terminal?

Worldpay (Dejavoo)

• Using your Worldpay (Dejavoo) Terminal
• Payment accepted in Worldpay Integrated but not in Vend
• How can I replace my Worldpay terminal?
• How to connect Worldpay (Dejavoo) terminal to WiFi
• Can I accept payments on my Dejavoo terminal without internet access?
• Why does my Worldpay terminal not read cards?

Worldpay (triPOS)

• Error: "Must Balance 219" - WorldPay (triPOS)
• Worldpay triPOS Setup
• Has Vend made the necessary changes to support the new 8-series BIN range for Credit Cards?
• Manual Entry for Worldpay triPOS
• Processing Refunds on Worldpay
• Payment accepted in Worldpay triPOS but not in Vend

Yoco

• Taking Payments with Yoco and Vend on iPad

Resellers

• How to pair a Gravity Payments payment terminal to Vend
• How to pair a PayRoc payment terminal to Vend
• How to pair a Elavon payment terminal to Vend
• How to pair a TSYS payment terminal to Vend
• How to pair a First Data payment terminal to Vend
• How to pair an EVO payment terminal to Vend

Other Providers

• How do we integrate PartPay with Vend?
• Which ports do I need to open to reach my payment provider through a firewall?
• Can I use PC-EFTPOS integrated payments with Vend in Australia?
• Can I use Authorize.Net as a payment gateway for my Vend store?
• How to build a custom integration with your third-party payment processor to integrate with Vend
• Can I use Stripe as a payment provider for in-store transactions?

FAQs

• I can stream digital content without any interruption but my EFTPOS transaction fails
• Why was a customer's card declined on my payment terminal?
• Why are customers being double charged?
• A payment was recorded in Vend but not approved/received by the terminal
• How can I confirm that I received payment for a debit/credit sale?
• Is Vend PCI compliant?