Payment Providers

Afterpay

• Can I complete a sale with split payments using Afterpay and another payment type?
• How to disconnect and reconnect Vend and Afterpay
• Why can't I take payments with Afterpay in Vend?
• How to refund an Afterpay sale
• Why can't I complete a Layby sale with Afterpay?
• Is there a way to set up a minimum spend amount for Afterpay in Vend?

Cash

• Using Vend Cash Rounding with Xero
• Cash Rounding in Vend

Cardconnect

• CardConnect terminal not connecting or losing connectivity
• Using your CardConnect Terminal with Vend
• How to connect CardConnect iSMP4 terminal to Wi-Fi network

Chase

• Payment accepted in Chase but not in Vend
• How to find the Terminal ID on a Chase terminal
• How to put Chase terminal in to Standalone mode
• Setting up Chase with Vend on iPad

CommBank

• How to enable and disable the merchant receipt copy on the Albert Terminal
• Can I use CommBank terminal having PC-EFTPOS software on it?
• Payment accepted in Albert/CommBank but not recorded in Vend
• Taking payments with Vend and CommBank's Albert
• How to do a manual payment with Albert/Commbank

iZettle

• Setting up integrated iZettle Payments for Vend on iPad
• Payment accepted in iZettle but not in Vend
• Why is Vend is asking for a password when processing a refund via iZettle
• Does Vend support both the iZettle 2 reader and the previous generation?
• How to return a sale on iZettle that was paid with a different method
• Can I do an exchange on iZettle?

Moneris

• Setting up Moneris Payments with the Vend Register iPad App
• Taking payments using Moneris Payments and the Vend Register iPad App
• Payment Accepted On Moneris But Not Confirmed in Vend
• Troubleshooting Moneris for Vend on iPad
• Moneris payment type does not appear in the hardware menu for Vend on iPad
• How to put my Moneris terminal in standalone mode

Paymentsense

• Taking Payments with Paymentsense and Vend
• Payment accepted in Paymentsense but not in Vend
• How to take phone orders using my Paymentsense terminal
• Why are no terminals listed in the drop down menu when configuring Paymentsense?
• "The antiforgery token could not be decrypted" error when setting up Paymentsense terminal
• How do I reset my Paymentsense password?

Payment Express

• Payment Express Setup
• Payment accepted in Payment Express but not in Vend

PayPal Here

• Set up PayPal Here
• Taking Payment with PayPal Here
• Returning or Refunding a PayPal Sale
• Payment accepted in PayPal Here but not in Vend
• How to take a manual payment with PayPal Here
• Why does my PayPal reader decline straight away?

Smartpay

• Connecting your Smartpay terminal with Vend for iPad
• Connecting your Smartpay with SmartConnect to Vend for PC and Mac
• Payment accepted in SmartPay but not in Vend
• How to setup Smartpay terminals with SmartConnect on iPad
• How to switch Smartpay terminal to Standalone mode
• How do I know if my Smartpay terminal is integrated with Vend

SumUp

• Taking payments with SumUp and Vend on iPad

Square

• Taking payments with Square and Vend on iPad
• Payment accepted in Square but not in Vend
• Does the Vend and Square Integration work offline?
• Can I integrate my Square reader with Mac or PC?
• How to troubleshoot the Square payment integration
• Can I use Square gift cards with Vend?

Tyro

• Tyro integrated EFTPOS for Vend
• How do I process a payment using Tyro?
• Payment accepted in Tyro but not in Vend
• Why is my Register Closure showing more Sales than my Tyro account?
• How to to print Tyro receipts from receipt printer on Windows PC
• How to print Tyro receipts from receipt printer on iPad

Verifone

• Getting Started with Verifone Payments in Vend
• Can I print out both terminal receipts and sale receipts from my Verifone terminal?

Worldpay (Dejavoo)

• Using your Worldpay (Dejavoo) Terminal
• Payment accepted in Worldpay Integrated but not in Vend
• How can I replace my Worldpay terminal?
• How to connect Worldpay (Dejavoo) terminal to WiFi
• Can I accept payments on my Dejavoo terminal without internet access?
• Why does my Worldpay terminal not read cards?

Worldpay (triPOS)

• Worldpay triPOS Setup
• Has Vend made the necessary changes to support the new 8-series BIN range for Credit Cards?
• Manual Entry for Worldpay triPOS
• Processing Refunds on Worldpay
• Payment accepted in Worldpay triPOS but not in Vend
• Can I pair multiple WorldPay TriPOS terminals with one register in Vend?

Yoco

• Taking Payments with Yoco and Vend on iPad

Other Providers

• Payment terminal not connecting or losing connectivity
• How can I integrate my current Payment Processor to Vend via Econduit?
• Can I use Authorize.Net as a payment gateway for my Vend store?
• How to build a custom integration with your third-party payment processor to integrate with Vend
• Can I use Stripe as a payment provider for in-store transactions?
• Can I use the Pax S300 terminal with my iPad?

FAQs

• Why was a customer's card declined on my payment terminal?
• Why are customers being double charged?
• A payment was recorded in Vend but not approved/received by the terminal
• How can I confirm that I received payment for a debit/credit sale?
• Is Vend PCI compliant?
• Why don't I see the payment types option under Setup?