Payment Providers

Afterpay

• Setting up the Afterpay Payment Type
• Can you process partial payments through Afterpay?
• Why can't Afterpay payments be completed when it is correctly set up?
• Can I preview Afterpay instalments in Vend?
• Can I exchange an Afterpay sale on Vend?
• Can I complete a sale with split payments using Afterpay and another payment type?

Cash

• Using Vend Cash Rounding with Xero
• Cash Rounding in Vend

Cardconnect

• CardConnect terminal not connecting or losing connectivity
• Using your CardConnect Terminal with Vend
• How to connect CardConnect iSMP4 terminal to Wi-Fi network

Chase

• How to put Chase terminal into Semi Integrated Mode
• Payment accepted in Chase but not in Vend
• How to find the Terminal ID on a Chase terminal
• How to put Chase terminal in to Standalone mode
• Setting up Chase with Vend on iPad

CommBank

• Why is my Albert terminal not pairing on the Vend payment type screen?
• Can I set up a Screen Saver on Albert Payment Terminal (CWB)?
• Payment Failed. Looks like the Payment Terminal is Offline on Albert terminal (CWB)
• Vend App on CommBank Albert payment terminal stuck on "Registering"
• Can I use CommBank terminal having PC-EFTPOS software on it?
• How to enable and disable the merchant receipt copy on the Albert Terminal

iZettle

• Setting up iZettle Payments for Vend on iPad
• Can I integrate my iZettle card reader with a PC or Mac computer?
• Can I link multiple Vend accounts to a single iZettle account?
• Does Vend integrate with iZettle Go?
• Payment accepted in iZettle but not in Vend
• Why is Vend is asking for a password when processing a refund via iZettle

Moneris

• Setting up Moneris Payments with the Vend Register iPad App
• Can I integrate my Moneris terminal with Vend on Mac or PC?
• Taking payments using Moneris Payments and the Vend Register iPad App
• Payment Accepted On Moneris But Not Confirmed in Vend
• Troubleshooting Moneris for Vend on iPad
• Moneris payment type does not appear in the hardware menu for Vend on iPad

Paymentsense

• Taking Payments with Paymentsense and Vend
• Can I set up Paymentsense from my iPad?
• Payment accepted in Paymentsense but not in Vend
• How to take phone orders using my Paymentsense terminal
• Why are no terminals listed in the drop down menu when configuring Paymentsense?
• "The antiforgery token could not be decrypted" error when setting up Paymentsense terminal

Payment Express

• Payment Express (Windcave) Setup
• How to take manual payments using Payment Express (Windcave) in Vend
• "User Error" using Payment Express payment terminal
• "Approved Close" message using Payment Express (Windcave) payment terminal
• "HIT Start Failed Cancelled" error using Payment Express payment terminal
• Payment accepted in Payment Express (Windcave) but not in Vend

PayPal Here

• Set up PayPal Here
• Taking Payment with PayPal Here
• Can I disable the PayPal Here receipt screen?
• How to update your PayPal Here Miura M10 Card Reader
• Returning or Refunding a PayPal Sale
• Payment accepted in PayPal Here but not in Vend

Smartpay

• Connecting your Smartpay terminal with Vend for iPad
• Connecting your Smartpay with SmartConnect to Vend for PC and Mac
• How to set up Alipay and WeChat pay with Smartpay payment type on Mac or PC
• How to set up Alipay and WeChat pay with Smartpay payment type on iPad
• Vend register app crashing when taking SmartPay payments
• What should I do if I receive a payment failed error when using Smartpay?

SumUp

• Does Vend support the new SumUp 3G terminal/card reader?
• Taking payments with SumUp and Vend on iPad

Square

• Taking payments with Square and Vend on iPad
• "Grey Screen" error when using Square payment type
• Can I add product info to Square receipts?
• If I add a new outlet will my Square payment be attached automatically?
• Does the Vend and Square Integration work offline?
• How to troubleshoot the Square payment integration

Tyro

• Tyro integrated EFTPOS for Vend
• "Your browser is not compatible" error when pairing tyro terminal with vend on google chrome
• How to take a manual payment on Tyro
• How to setup Tyro payment terminal with Vend on iPad
• How do I process a payment using Tyro?
• Payment accepted in Tyro but not in Vend

Verifone

• Getting Started with Verifone Payments in Vend
• Can I pair two Verifone terminals to the same register?
• What are the software requirements for a Verifone NZ terminal to integrate with Vend?
• Can I print out both terminal receipts and sale receipts from my Verifone terminal?

Worldpay (Dejavoo)

• Error on Worldpay Dejavoo terminal, "Critical error: code 11"
• "This terminal is already configured to a different user" error when attempting to pair a WorldPay Dejavoo terminal
• Using your Worldpay (Dejavoo) Terminal
• Payment accepted in Worldpay Integrated but not in Vend
• How can I replace my Worldpay terminal?
• How to connect Worldpay (Dejavoo) terminal to WiFi

Worldpay (triPOS)

• How to setup your Worldpay triPOS terminal for the first time
• Can I setup my Worldpay TriPOS terminal without my credentials?
• How do I setup my existing Worldpay terminal with my new credentials?
• What terminals are supported with Worldpay and Vend?
• How can I access my Worldpay credentials?
• Error codes on Worldpay payment processors

Yoco

• Taking Payments with Yoco and Vend on iPad

Resellers

• How to close the batch on a Pax D210
• How to close a batch on a Pax 300
• How do I configure my Move 5000 in order to integrate with Vend?
• How do I configure my Desk 5000 in order to integrate with Vend?
• How do I take manual payments on my CardConnect terminal?
• How do I find the TPN on my Dejavoo teminal?

Other Providers

• Can I plug my LAN payment terminal directly into my Mac or PC?
• Do I need one payment type per payment terminal?
• Can I hide payment types from the sell screen?
• Can I split out Amex from other card types for reporting in Vend?
• Which ports do I need to open to reach my payment provider through a firewall?
• How do we integrate PartPay with Vend?

FAQs

• Integrated Payments Setup
• Do I have to set up separate payment types for each outlet?
• Does Vend support Apple Pay?
• How do I check if my customer has been double charged?
• Why is the Payment Types option not showing in the Setup page?
• How will deleting a payment type affect my reporting?