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Using the Reporter (X-Series) app for Android

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Keep an eye on your Retail POS store, even when you’re not there, from your Android device!

The Reporter app for Android puts your store’s data right in your pocket, giving you the peace of mind to step away without missing a beat.

Signing in to the Reporter app

Signing in on your Android device

Once downloaded, admin and manager users can sign into the Reporter app. Follow the steps below to sign in:

1. Navigate through the welcome screen using the Next button to progress

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2. Enter your Store name and tap Next

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3. Enter your Email or Username and Password, and tap Sign in

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  Important

Only admin and manager users can sign into the Reporter app. Cashier users will need to be upgraded to admin or manager status to gain access to the Reporter app.

Reporting with the home dashboard

Home dashboard

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Once signed in, Reporter gives you full access to the Retail POS Home dashboard, which correlates core retail metrics into charts that display day-to-day data to track sales.

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These can be filtered by Today, This Week and This Month time periods by selecting the this X... drop-down menu.

You can also filter by outlet, with the default set to All Outlets, by selecting the in X... drop-down menu.

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The default display is made up of My Sales Performance, Gross Profit and Top Products Sold metrics.

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More can be added and removed by taping the Show More Retail Metrics button. Here you can select displays for Revenue, Sales with Customer, Sale Count, Average Sale Value Average Items per Sale, Discounted, and Top Sales People.

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Once you've made your selection, tap Update dashboard.

  Important

Advanced Metrics are only available to retailers that are on Pro, Advanced or Enterprise plans. To learn more about plans and pricing, click here.

Each of these metrics is calculated from a specific report in Retail POS. You can tap View Report on each metric display to be taken to the full report for more comprehensive data.

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To learn more about each metric and how to make the most of these, refer to our Advanced Retail Metrics on the Home Dashboard article.

Refresh data

To refresh the reporting data, tap the refresh icon on the top right.

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Monitoring user activity

Using the Activity tab, you can review account login activity by Retail POS users.

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This allows you to monitor which users are signing in to your Retail POS account, when they are signing in and the details of the login, including IP address and device information.

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Listed in chronological order from newest to oldest, each login activity is recorded by date and time, with the username and display name.

Tapping a specific login activity will display additional information including IP address, Device, Operating system and Browser.

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For further information on monitoring login activity in Retail POS, refer to the Tracking user logins in Retail POS (X-Series) article.

Additional Retail POS functionality

Additional Retail POS functionality, such as Reporting, Catalog, Inventory, Customers, and Setup, can be accessed via the Menu navigation for monitoring and review purposes.

Sales cannot be processed using Reporter and the Sell screen is not accessible via the Menu.

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  Important

Looking for the iOS version of the Reporter app? Refer to our Using the Reporter (X-Series) app for iOS article for further information and to download.

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