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Adding weight and dimension to your products

Weight and dimension on your standard and variant products help with shipping costs when providers and postal services offer variable pricing based on the package's weight and/or size. Weight and dimension also synch with E-Series stores provisioned by X-Series. Having this information on your products helps calculate those costs more accurately.

For merchants using integrations such as WooCommerce, BigCommerce, and Shopify, weight and dimension product information do not synch to your products, and merchants won't have access to the weight and dimension feature on the Edit Product page. 

To add weight and dimensions to your products, follow these steps: 

Standard product

1. From the main menu, go to Catalog > Products > Add product.Add-product.png

2. Click Standard product. standard-product.png

3. Scroll to the Weight and dimension section, and enter the information. The units of measure are gram(g), kilogram(kg), ounce(oz), pound(lb), and carat for weight and millimeter(mm), centimeter(cm) inches(in), and foot (ft) for dimension. Volume units like liter(L) or milliliter(ml) are not supported.  weight-dimension-section.png

4. Once satisfied with the information, click Save.

Variant product

1. From the main menu, go to Catalog > Products > Add product.Add-product.png

2. Click Variant product.Variant-product.png

3. Scroll to the Variants section, click your first variant to open it, and go to Weight and dimension. weight-dimensions.png

5. Enter your information. The units of measure are gram(g), kilogram(kg), ounce(oz), pound(lb) and carat for weight and millimeter(mm), centimeter(cm) inches(in) and foot (ft) for dimension. If you choose to apply it to all your variants, click Apply to all variants. You can also add the information manually on each of your variants if it differs.  weight-dimensions-add-all-variants.jpg

6. Once satisfied with all your products, click Save.

For more information on how to edit or import your products, check out our articles Editing products in Retail POS and Importing products in bulk. If you want to bulk import your products with their weight and dimensions, click here for the templates.

 

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