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Product Lookup on Lightspeed Scanner (X-Series)

Scanner-App-Logo.png

The Scanner app turns your mobile device into a powerful barcode scanner. Count inventory and receive stock orders using only the camera on your mobile phone or tablet. You no longer need to physically move to the POS device or back-office computer or call other outlets for information. You can also look up products in the Scanner app by entering any product information into the search field. 

Product lookup on Android and iOS devices

  • How to locate products using Scanner

    To look up products on your Android device, ensure you’re on the Products tab in the lower-left corner. Use either the Search products field or the Barcode scanner to locate a product.

    To manually search for products, start typing the product name in the Search products field.

    add_product_android.png

    Or, use the product SKU to search. Then, tap the product when it appears in the drop-down.

    entering_sku_in_search_android.jpg

    To use the barcode scanner, simply select this option on the main screen of the Scanner app.

    add_product_android.png

    The rear-facing camera opens with the barcode scanner so you can scan your product’s barcode to look up its details.

    Android_Scan_barcode.png 

    Product main page

    Here is where you'll find all information about your product, including how many variants there are (if applicable), total inventory, supplier price, retail price, and more. Tap one of the five categories to access more information.  

    product_details_android.png

    Inventory

    This section shows how much inventory you have of the item in each of your outlets. 

    inventory_details_android.jpg

    Pricing

    The pricing section shows the range of the retail price between variants (if applicable). Tap each variant to get that variant's specific pricing information. 

    price_details_android.jpg

    Details

    This section has detailed product information, including brand, type, description, tags, supplier, and supplier price.

    more_product_details_android.jpg

    Custom field

    If you’re on an enterprise plan, you can create custom fields. This example shows the QR code field and the Loyalty code for a product.

    custom_field_android.jpg

    Serial numbers

    If the item has a serial number attached to it, a checkmark appears under this section.

    serial_numbers_android.jpg

      Note

    For more information on the Scanner app, visit these pages: How to use the Scanner (X-Series) app for Android and How to use the Scanner (X-Series) app for iOS.

  • How to locate products using Scanner

    To look up products on your iOS device, ensure you’re on the Products tab in the lower-left corner. Use either the Search products field or the Barcode scanner to locate a product.

    To manually search for products, start typing the product name or SKU in the Search products field.

    iOS_Search_products.PNG

    To use the barcode scanner, simply select this option on the main screen of the Scanner app. Your mobile device uses the rear-facing camera to access the barcode scanner.

    iOS_Scan_barcode.PNG

    Product main page

    Here is where you'll find all information about your product, including how many variants there are (if applicable), total inventory, supplier price, retail price, and more. Tap one of the five categories to access more information. 

    iOS_View_product.PNG

    Inventory

    This section shows how much inventory you have of the item in each of your outlets. 

    iOS_View_inventory.PNG

    Pricing

    The pricing section shows the range of the retail price between variants (if applicable). Tap each variant to get that variant's specific pricing information. 

    iOS_View_pricing.PNG

    Details

    This section has detailed product information, including brand, type, description, tags, supplier, and supplier price.

    iOS_View_details.PNG

    Custom field

    If you’re on an enterprise plan, you can create custom fields. This example shows the QR code field and the Loyalty code for a product.

    custom_fields.png

    Serial numbers

    If the item has a serial number attached to it, a checkmark appears under this section.

    serial_numbers.png

      Note

    For more information on the Scanner app, visit these pages: How to use the Scanner (X-Series) app for Android and How to use the Scanner (X-Series) app for iOS.

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