Setting up your Dymo 550 and Dymo 550 Turbo label printer (USB)

  OS compatibility

The Dymo 550 and Dymo 550 Turbo require devices running macOS 10.15 and higher / Windows OS 8.1 and higher operating systems in order to be compatible. 


What you need

In order to set up a Dymo 550 or Dymo 550 Turbo with your Windows PC or Mac, make sure you have the following: 


Dymo 550 and Dymo 550 Turbo label printer


Power cable


USB cable (for connection by USB)



The Dymo 550 and Dymo 550 Turbo use Automatic Label Recognition and are only compatible with Dymo manufactured labels. This allows the label printer to recognize and display the label size, type, and the number of labels remaining, using RFID technology. Attempting to use other labels will result in the label printer being non-functional until the correct labels are installed.

For more information on compatible labels with the Dymo 550 and Dymo 550 Turbo, refer to the Dymo LabelWriter Labels page.


To set up the Dymo 550, select the device platform and connection type from the tabs below and follow the provided steps:

Windows PCMac

Setting up the Dymo 550 for Windows PC via USB

Download the Dymo Label Printer software

The Dymo 550 and Dymo 550 Turbo label printer requires the use of Dymo Connect software in order to print from your Windows PC. Once you've installed and configured the software, labels can be printed directly from Retail POS.

  1. Go to the DYMO downloads page.
  2. Select The Latest Software & Drivers for all LabelWriters and LabelManager drop-down.


  3. Under Windows, click Download.


  4. Go to the Download folder on your PC and open the downloaded file, then follow the DYMO Setup Wizard to install the software.
  5. Once the software has been installed, connect your DYMO label printer directly to your computer via the USB cable provided and the power cord to a power supply.
  6. Load your labels into your printer. For instructions on how to do this, please check your DYMO 550 Turbo instruction manual.


Don't have your instruction manual? Download it here.

Select the label printing format in Retail POS


Printing Jewellery labels from Retail POS is not currently supported.

The Dymo 550 and Dymo 550 Turbo are continuous printing format printers. To get your labels to print correctly, Retail POS needs to know this format. To set this up, follow the steps below:

1. In Retail POS, navigate to Setup > General.

2. Click the Label printer format drop-down box.

3. Select Continuous feed and click Save.


How to print labels

Test print

To ensure the setup has been done correctly, we recommend test printing a series of labels. 

  1. Navigate to Catalog > Products
  2. Locate a suitable product and click on the product name.
  3. Click Print Label.
  4. Input the number of barcodes you wish to test print. We recommend printing out a run of 5 or more barcodes to ensure that the alignment is correct.
  5. Click Next.
  6. Click Print.
  7. In the Chrome Print Preview screen, click more settings and select the Paper Size drop-down.
  8. Select your label size code (or nearest label size code) here and click Print.

Setting up and printing labels

Use the following guides to set up and print your product barcodes:

How to print barcode labels in bulk

How to customize your labels using the Dymo software

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