Using the Lightspeed Payments merchant portal

The Lightspeed Payments merchant portal is a record of all Payments processed through Lightspeed Payments, and the associated Lightspeed Payments merchant Payouts.

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To access the Lightspeed Payments merchant portal, navigate to Reporting -> Lightspeed Payments.

The Lightspeed Payments merchant portal can be viewed by individual outlet only, click the Outlet dropdown, select the relevant outlet, then click Search.

Account overview

The Account overview tab displays your Balance and Last payout.

  • Balance is the sum of transactions yet to be paid out
  • Last payout is the value of the sum of transactions last paid out

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To learn more about how you are paid with Lightspeed Payments for Vend, refer to our Getting paid with Lightspeed Payments for Vend guide.

Payments

Under the Payments header, the five most recent transactions will be displayed. These will denote the date and time of the transaction, as well as the transaction status, and transaction amount.

To view a list of all transactions, click View all transactions to be taken to the Payments page.

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Here you can filter the transactions by status (All, Successful, Refunded, or Failed) using the top navigation bar.

You can also use the search bar to enter relevant keywords and clicking Search.

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Once you have located the transaction you wish to view, click on the hyperlinked date and time in order to see further details about the transaction.

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Payouts

Under the Payouts header, the five most recent payouts will be displayed. These will denote the date of the payout and the payout amount.

To view a list of all transactions, click View all payouts to be taken to the Payouts page.

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To learn more about how you are paid with Lightspeed Payments for Vend, refer to our Getting paid with Lightspeed Payments for Vend guide.

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