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Setting up the WisePad 3 terminal with Lightspeed Payments for Retail POS (X-Series) on iPad

  Country availability 

Canada, United Kingdom, and Australia  

 

Vend_iPad_Wisepad.png

Lightspeed Payments provides everything you need to process sales and get paid. To get set up with Lightspeed Payments on iPad, follow the steps below:

Supported payment terminal

  • WisePad 3 (iOS)

  Important

When connected to the Retail POS app on iPad, the WisePad 3 terminal leverages the iPad internet connection for processing. This means that as long as the iPad has Wi-Fi or mobile coverage, the WisePad 3 terminal will be operational for payments.

Setting up

Add the Lightspeed Payments Payment Type in Retail POS

  1. Login to your Retail POS store using the Account Owner or another Admin user
  2. Navigate to Setup > Payment types and click Begin setup on the Begin setting up Lightspeed Payments banner
    Screen_Shot_2022-01-17_at_2.23.22_PM.png
  3. Follow the Lightspeed Payments login and setup prompts
  4. Once back in Retail POS, enter a Name for the payment type
    Lightspeed-Payments-Setup-Settings-Name.png
  5. Select which Outlets you wish this payment type to be available for
    Lightspeed-Payments-Setup-Settings-Outlet.png
  6. Continue to Lightspeed Payments terminal the pairing section below

Pairing the WisePad 3 terminal to an iPad

WISEPAD_COMP008_PREV1_angle-1_final_1024x1024_2x.png

  1. Open the Retail POS app on iPad and tap the Menu icon (☰)
    Screen_Shot_2021-11-15_at_3.50.51_PM_2.png
  2. Navigate to Settings > HardwareScreen_Shot_2021-11-15_at_3.50.51_PM_3.png
  3. In the Lightspeed Payments section, tap Connect to bluetooth terminal
    Screen_Shot_2021-11-15_at_3.50.51_PM_4.png
  4. From the Nearby Bluetooth Devices menu, select the WisePad 3 terminal that is displayed
    Screen_Shot_2021-11-15_at_3.50.51_PM_5.png
  5. Accept the Bluetooth Pairing Request by tapping Pair
    Screen_Shot_2021-11-15_at_3.50.51_PM_6.png
  6. The terminal has been successfully connected when Connected to WisePad 3 is displayed in the Lightspeed Payments section
    Screen_Shot_2021-11-15_at_3.50.51_PM_7.png

  Important

Minimum payment amount of $0.50 in local currency (US, Canada, and Australia) or £0.30 (UK) applies to all transactions

  Important

For steps on taking payments using Lightspeed Payments, refer to our Taking payment with Lightspeed Payments for Retail POS (X-Series) guide.

If you're having issues connecting your Lightspeed Payments terminal, refer to our Troubleshooting your Lightspeed Payments for Retail POS (X-Series) guide.

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