How to use the Scanner by Vend app for Android



The Scanner by Vend app turns your Android device into a powerful mobile barcode scanner. Count inventory using the camera right from your mobile phone or tablet with no additional hardware required. 

Signing in to Scanner by Vend

To sign in to Scanner by Vend using your Vend Account details follow the steps below:

1. Tap the Account tab and then tap the Sign in to Vend button.


2. Enter your Vend store URL and tap Next


3. Next, enter your account email/username and password you use to sign in to your Vend store, then tap Sign In


Starting an Inventory Count

Select any existing counts shown in the Current view to get started OR, to create an Inventory Count in Scanner, tap the + button in the top right corner of the screen.


Choose whether to Count Now or Schedule Count for a later date.

If you choose Count Now you will be asked to specify which outlet the count will be taking place in (Outlet) and to name the count (Count Name).


If you choose Schedule Count you will also need to specify the future start date and time for this count.


Once you have made one of the above selections, you will then need to choose which products to include in your count. You can either choose to include All Products or Specific Products.


If you choose Specific Products you can specify which products you'd like to include in the count by filtering by product name, supplier, brand, type, tag or SKU.


Tap Start in the top right to start counting now or Save if you have scheduled this count for a later date.



The first time you start a count in Scanner, Scanner will need to process a full sync of your product database. This can take some time depending on the size of your product catalogue but will only need to be performed once.

Counting Products with Scanner

To begin counting products, use the in-app camera to scan a product barcode.


You can also manually input the quantity of a product by tapping on it from the list.


Once you have finished counting all your products, tap Finish in the top right of the app. Your count will now be ready for review and approval in Vend.


Review and Approve your Count in Vend

Reviewing your count

Once your count is submitted, you'll need to review your counted items in Vend on a Mac or PC.

To do this, open Vend on your Mac or PC and navigate to Inventory -> Inventory Count. Find the in-progress count from the list.


Click this count and click review.


When you open the review page, you will see five tabs along the top:


  • Unmatched: This lists all items that had a count greater or less than the expected amount. This includes items where you expected a negative amount and counted 0.
  • Matched: This lists all items you've counted where the total counted equals the expected amount.
  • Uncounted: This lists all items where the total counted is 0. This includes items with an expected count of 0.
  • Excluded: Any items you manually exclude from your count.
  • All items.

Review the items in your count, especially the unmatched and uncounted items. If you have discrepancies, you can:

  • Tick the box next to an item, and choose to exclude the item from the count, OR

  • Tick the box next to an item, and choose 'Recount items'. This will set the count for these items to zero, so you can count the items again.

  • Click 'Resume Count' at the bottom of the page, and count the items again.

At the bottom of the page, you will see the overall unit gain and loss as well as the cost totals.


Once you've checked and confirmed your count, and are satisfied all items are accounted for, click 'Complete'.

Remember, don't do this until ALL of your staff have completed and saved their counts on their Android devices.


If you have any uncounted items, we'll alert you, as the inventory count for these items will be set to 0 when you click submit.

Once you've clicked complete, the count will now show in the completed list in both Scanner and Vend.

Receive Inventory (stock orders and transfers)

The Scanner by Vend app can also be used to count products when receiving stock orders and transfers.

Scan barcodes directly from your Android device and ensure that you received what you ordered, catch supplier/outlet errors sooner and keep your inventory quantities accurate. 

To scan products for an EXISTING stock order or transfer:

1. Tap Receive


2. Select the Open or Sent Purchase Order that you are receiving

3. Use your Android device camera to focus on the barcode to automatically scan each product you are receiving



You can click on the quantity amount beside the product you are receiving to manually enter a larger quantity.   


4. Tap Finish

5. Sign in to Vend on Mac or PC

6. Navigate to Inventory -> Stock Control


7. Identify the order you are receiving, using filters if necessary, and click Receive

8. Confirm that the received amounts and supply prices are correct, then click Receive to complete


To create a NEW stock order or transfer and scan products:

1. Tap Receive


2. Tap the + (plus) button to open a new Stock Order

3. Select a Supplier from the dropdown

4. Select the outlet the order will be delivered to from the Delivered to dropdown

5. Enter a Supplier Invoice Number (optional)

6. Select a Delivery Date (optional)

7. Enter an Order Number

8. Enter a Note (optional)


9. Tap Start

10. Scan the products to be received using the barcode scanner, or tap the + (plus) to add products


11. Once the products have been added, you can tap the products to expand and increase (+) or decrease (-) the Received Quantity 


12. When the quantities have been confirmed and you're done adding products, tap Finish

13. Sign in to Vend on Mac or PC

14. Navigate to Inventory -> Stock Control


15. Identify the order you are receiving, using filters if necessary, and click Receive

16. Confirm that the received amounts and supply prices are correct, then click Receive to complete


Additional Information

  • The purchase order and/or stock transfer must be finalized using Vend on Mac or PC. 
  • Only orders in Sent and Open states can be counted in the app.
  • Orders containing Composite products cannot be counted in the app.
  • When receiving using the Scanner app, only the product quantities can be adjusted, supply prices cannot be edited using the Scanner app.
  • Multiple users can receive at the same time, but only via the Scanner app (i.e. do not add quantities via web and Scanner simultaneously).
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