How to enable Retail POS (X-Series) support access to Mailchimp for integration troubleshooting


Allow Retail POS support to access your Mailchimp account to resolve any account specific issues with integrating.


  • Retail POS for Mac or PC
  • Mailchimp


  1. Open Mailchimp in your web browser
  2. Click on your profile icon in the lower right-hand corner
  3. Click Settings
  4. Click Users in the drop-down menu
  5. Click Invite A User
  6. In the email address field type in
  7. Click Send Invite

Ensure that access is revoked once the issue is resolved. 

Additional Information

For additional information refer to the Mailchimp help center article on inviting users:

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