How to download and setup an authentication app for Two-Factor Authentication (2FA)

Objective

Download an authentication app (such as Twilio Authy, Google Authenticator, or Microsoft Authenticator) to an Apple iOS or Android device and set it up for use with Two-Factor Authentication (2FA)

Setup

  • Apple iOS device (iPhone or iPad)
  • Android device (phone or tablet)

Steps

There are two tasks you must complete before being able to begin setting up Two-Factor Authentication (2FA) in Vend.

First, download an authentication app:

Download an authentication app for Apple iOS device

To download an authentication app for Apple iOS device, follow the steps below:

1. Open the App Store

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2. Tap Search

3. In the search bar, enter the name of your chosen authentication app

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4. Select the app you have chosen

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5. Tap Get/Download

Download an authentication app for Android device

To download an authentication app for Android device, follow the steps below:

1. Open the Play Store

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2. Tap the search bar

3. Enter the name of your chosen authentication app

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4. Select the app you have chosen

5. Tap Install

Next, you will need to setup the authentication app that you've just downloaded.

Click the dropdown for the app you downloaded from the list below for further steps:

Setup Twilio Authy

1. Open the Authy on your device

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2. Select your country Code and enter your Cellphone number

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3. Verify your account by selecting Phone Call or SMS

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4. Enter the Verification Code provided

6. Tap Accept

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7. Tap the + icon

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8. Tap Scan QR Code

9. Begin setting up Two-Factor Authentication (2FA) in Vend

Setup Google Authenticator

1. Open the Google Authenticator app on your device 

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2. Tap Get started

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3. Tap Scan a QR code

4. Begin setting up Two-Factor Authentication (2FA) in Vend

Setup Microsoft Authenticator

1. Open the Microsoft  Authenticator app on your device 

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2. Tap Add account

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3. Tap Other account

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4. Begin setting up Two-Factor Authentication (2FA) in Vend

  Important

For steps to setup Two-Factor Authentication (2FA) in Vend after downloading and setting up an authentication app, refer to Two-Factor Authentication (2FA) in Vend

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