How to reactivate a BigCommerce account created in Vend


To reactivate a cancelled BigCommerce account which was originally created and billed in Vend.


  • Vend for Mac or PC
  • Vend on iPad


Only accounts that have been cancelled within the last 90 days can be reactivated.

This cannot be completed without Support assistance, please contact the Vend support team by clicking Get Support at the top of this page.


This only applies to BigCommerce accounts originally created and billed within Vend.

To reactivate cancelled BigCommerce accounts created and billed on BigCommerce, contact the BigCommerce support team.

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