This guide provides step-by-step instructions on installing an Epson TM-T82IIIL Receipt Printer for PC or Mac. Select the device you use below and follow the instructions.
Device checklist
In order to set up your receipt printer with your Windows PC or Mac, you'll first need to make sure you have all the peripherals needed.
Cables
You will need a power cable for the printer and an ethernet cable to plug the printer into your internet router. If you don't already have an ethernet cable ask your printer supplier to include one when you buy the printer or pick one up from your local electronics store.
Receipt Rolls
Make sure you've got some 80mm receipt rolls ready to go. To load your receipt roll open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.
Cash Drawer (Optional)
You may also wish to set up your cash drawer at the same time, to do this you'll need a specialised cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.
Downloading and installing the Epson driver
1. First, you will need to download the latest printer drivers for your computer. This is specialised software that helps the printer run correctly on your computer. To do this, go to Epson's website.
2. Select your operating system (Windows) and click Download page
3. This will take you to the next page where you will have to scroll down to confirm the download. You should see the download start in the left-hand corner of the window.
4. When this download is completed, head to your downloads folder.
5. Double click on the file and select Extract all.
Tip
Not sure where to find the download? Go to explorer and select Downloads from the left-hand list. The download will also appear at the bottom of Google Chrome, click the arrow here and select Show in folder.
6. After extracting the file, the installation will begin. Follow the installation guide instructions. Once installed a printer register box will open.
Installing your Epson Printer
Using the start menu, search for Register and open EPSON APD5 - Register, change, or delete TM Printer.
You will be brought to the printer setup screen where you'll need to input the following information:
1. Model: Select Epson TM-T82IIIL under model.
2. Name: Type in the name of your choice or leave as default.
3. Port Type: Set this to Ethernet.
4. Port: Leave this as Auto setup.
5. Address: This is where you need to put in your printer's IP address. To find this you will need to switch the printer off and turn it back on, please wait for 20 seconds until the network configuration slip is printed.
Note
Please ensure that ethernet cable is plugged at the back of your printer before continuing to print the IP address.
6. Once you've filled out these fields, click Save settings. A test receipt will be printed confirming that the printer has been successfully set up.
Printing on Vend with Epson
Now that your EPSON is installed you can start using it to print your receipts in Vend.
To perform a test print, follow the steps below:
1. Navigate to Sell -> Sales History tab and click on a sale to expand.
2. Click Print Receipt.
3. This will take you to the print preview screen. If the Epson is not your default printer, click the Destination drop down and select the printer from the list.
Once that's been changed you should be able to print out a receipt.
Connecting the Cash Drawer
Once you've got the printer all set up, you can connect up the cash drawer.
The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the printer prints the receipt.
Tip
You can manually open the cash drawer by clicking CTRL + E if you are using the old Vend Sell Screen or by performing a test sale if you are using Register for PC.
To setup the Cash Drawer:
1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
2. Next, head to your Devices and Printers window on your computer.
3. Right-click on your receipt printer, select Printing preferences -> Peripherals.
4. Once in here, use the drop-down menu to select Cash Drawer.
5. Next, select End of Document and click open on both Cash Drawer #1 and Cash Drawer #2
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Tip
If you want your cash drawer to fire before the receipt prints you can select the Start of Document option instead.
6. Apply these settings and test it out by clicking CTRL + E on your keyboard when in the old Vend Sell Screen or by performing a test sale if you are using Register for PC.
Downloading and installing the Epson driver
1. First, you will need to download the latest printer drivers for your computer. This is specialised software that helps the printer run correctly on your computer. To do this, go to Epson's website.
2. Select your operating system (Mac) and click Download page
2. On this new screen, scroll down to confirm the download. You should see the download start in the bottom left-hand corner of your Google Chrome browser window.
2. When this download is completed, locate the .zip file and double-click to uncompress. Then open the .dmg file to begin installation.
Tip
Not sure where to find the download? Go to Finder and select Downloads from the left-hand list. The download will also appear at the bottom of Google Chrome, click the arrow and select show in folder.
3. Next, double-click the first .pkg file and follow installation instructions.
Installing your Epson printer
Now that you have installed the printer driver, you will need to install the printer itself, on your Mac.
1. Navigate to System Preferences and open Printers and Scanners.
2. Here, use the plus (+) in the bottom left corner.
This will open up a new window where you'll need to input some information.
3. Select IP along the top and follow the instructions below to fill out the form correctly:
Note
Please ensure that ethernet cable is plugged at the back of your printer before continuing to print the IP address.
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Address: This is where you need to put in your printer's IP address. To find this you will need to switch the printer off and turn it back on, please wait for 20 seconds until the network configuration slip is printed.
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Protocol: Select Line Printer Daemon - LPD from the dropdown.
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Queue: Leave this blank.
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Name: This is an optional field but if you'd like to customize the name of your receipt put it in here.
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Location: Leave this blank.
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Use: Pick Select Software... from the drop-down. This will open up a new window.
4. Search for Epson in the top right, select EPSON TM Thermal (203dpi), click OK.
Once you've put in all this information click Add. Your printer should now be set up and ready to go!
Enable Receipt Cutting
Once a receipt is printed, your EPSON printer needs to be set to automatically cut the receipt from the paper roll. To do this, follow these steps:
1. Head to the following URL: http://localhost:631/printers/. This will take you to CUPS. CUPS is a network printing service used by Mac computers. It allows you to setup your printers on a network, and customise options such as cash drawer setup
3. Once in CUPS, Select your printer model (TM-T82IIIL) from the list below:
4. Select from the drop-down menu Set Default Options.
5. Under Paper Cut, select Cut Per Page from the drop down menu.
6. Click Set Default Options.
Connecting the Cash Drawer (optional)
Once you've got the printer all set up, you can connect a cash drawer.
The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the printer prints the receipt.
Tip
You can manually open the cash drawer by clicking Command + E if you are using the old Vend Sell Screen or by performing a test sale if you are using Register for Mac.
To setup the Cash Drawer:
1. Plug the RJ12 connector cable (the one that looks similar to a phone line) from the cash drawer into the receipt printer.
2. As you did when enabling receipt cutting earlier, head to: http://localhost:631/printers/
3. Once in CUPS, Select your printer model (TM-T82IIIL) from the list.
4. Select from the drop-down menu Set Default Options.
5. Under Buzzer/Cash Drawer Control choose Open Drawer #1.
6. Click the Set Default Options button to complete.
Your cash drawer should now be all set to go! You can test it out by clicking Command + E on your keyboard when performing a test sale on the Sell Screen.
Test print with your Epson printer
Now that your EPSON is installed you can start using it to print your receipts in Vend.
To perform a test print:
1. Head over to the History tab and click on a sale.
2. Click view receipt.
3. Pick the receipt template you’d like to use and click Print.
4. This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.
Once that's been changed you should be able to print out a receipt.