Understanding your product catalog fields

Retail POS caters to many different types of retailers, each with specific goals and needs; which is why we offer a range of data fields to capture your product catalogue. Adding your product catalogue into Retail POS is essential, however, entering data into every field isn’t. Each field has its own purpose in Retail POS and is used to achieve different goals.

To make setting up your product catalogue as simple as possible and to ensure you achieve your goals, we've broken down exactly what each field is used for and how you can get the most from it.

We've broken this down into three goals:

Just Get Selling + Optimize Inventory Management + Sell Online


We understand the desire to get selling fast, so here's all the information you'll need, and how it will benefit you, if you want to Just Get Selling

Click the field name to quickly jump to: Name, SKU Code, Classification, Supply Price, Current Inventory, Tax, Retail Price, Attribute and Value.

Field Name Description Requirements

This is what your product is called; e.g "Tiger T-shirt".

The Name will form the cashier-facing product name on the sell screen. It will also be displayed on customer-facing material, such as receipts and printed on labels.

It is also used for Admin-facing functions, i.e reporting and stock orders/transfers.

The Name can have letters, numbers, and symbols in this field but do not include #, $, or & symbols. Each standard product name must be unique.

If your product is a variant, the Name will be used alongside the Handle to validate variant products in CSV imports. All variant products within the same family MUST have the same Name and Handle.


SKU code

The SKU (Stock Keeping Unit) Code for your product.

One of the biggest benefits to retailers is the ability to use a scannable product barcode as the SKU, which allows you to scan the barcode on the sell screen in order to add it to a sale.

The SKU also adds a uniquely identifiable metric in reporting that allows you to drill down to a specific product.

Every product must have a unique SKU. Make sure it only has letters and numbers. You cannot have spaces or symbols in here.

This can be your own existing identifier or an existing barcode number on the product. 

If you don’t have existing SKUs, Retail POS can automatically generate unique SKUs for your products.

Multiple SKUs can be captured on one product, see the + Optimize Inventory Management tab for more.



This is the type of product that you are creating.

  • Standard products allow you to create a single, standalone product.
  • Products with variants allow you to create a product that is offered with different attributes and/or values. E.g size, colour, flavour, etc.
  • Composite products allow you to sell standard products that have been bundled together into one special product. This simplifies sell screen operation and reporting.

For more on Standard Products.

For more on Products with variants.

For more on Composite Products.

Supply price

The regular supply price for your product.

The supply price is added when creating a product. This is the value that you purchase the item for per unit. It can be tax exclusive or inclusive, depending on your accounting needs.

If your product price fluctuates, you can specify the exact supply price for each order when you complete a stock order.


It is strongly recommended to include a supply price when creating products. This enables accurate reporting/accounting as supply price directly affects both Cost of Goods Sold (COGS) and Average Cost.

If the supply price isn't added before an inventory movement/sale is made with the product, the COGS will be calculated at $0, affecting the Average Cost and reporting.


The Tax rate allows to charge tax at the product level.

This is automatically set to your default tax rate. Only change this from the default tax if the product is not going to use the outlet default tax.

The Tax rate will need to be created before applying it to a product. These can be added/managed by navigating to Setup > Sales Taxes

Retail price

This is the dollar value that a product will be sold for.

It offers the ability to set, edit and maintain the price your customers will be charged for a product.

Tax exclusive stores:
This is the price of your product BEFORE tax is added

Tax inclusive stores:
This is the price of your product INCLUDING tax

Attribute (variants only)

The Attribute (for Variant Products) allows you to create and sell products that fall within the same family but are offered in variations.

This makes adding a variant product to the sell screen quick and accurate. It also streamlines product management and reporting.

The Attribute needs to define the type of variation that the product is offered in. E.g. "colour", "size", or "flavour".

A variant product can have up to three individual attributes.

Value (variants only)

The Value (for Variant Products) allows you to create and sell products that fall within the same family but are offered in variations.

This makes adding a variant product to the sell screen quick and accurate. It also streamlines product management and reporting.

The Value needs to define the type of variation for the selected attribute. E.g. "red", "large", or "strawberry".

Each variant product can have up to 200 values total.

Additional Information

How to Add a Single Product
How to Bulk Import Products

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