Problem
When making a sale of the vend-internal-gift-card product, tax is being added to the gift card sale.
Setup
- Vend for Mac or PC
Cause
This issue occurs when the gift card product has been edited through a spreadsheet file to include tax.
Solution
- Click Products
- Select Search for Products
- Type in vend internal gift card
- Click Search
- Click on Gift Card (vend-internal-gift-card will show under the correct product)
- Find the website address/URL near the very top of your screen in the web browser user interface
- Add /update to the end of the line (without any spaces)
- Find the Tax dropdown
- Select No Tax
- Click Save