In the following article, we have listed a few test scenarios for you to go through after successfully connecting Vend and BigCommerce and setting up your products or linking them successfully. We would recommend running through these scenarios to make sure everything is working as expected as well as getting familiar with the integration and the expected workflows.
Orders
When testing out orders for the following scenarios you can do this by creating Draft Orders on BigCommerce and making them into actual orders. We would recommend also creating a test order through your customer-facing website to test that it's set up correctly too.
Test scenario | Things to check | Additional info |
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Process a sale online on BigCommerce and see if it syncs across into Vend |
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Process a refund for an online order on BigCommerce |
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Cancel an online order on BigCommerce |
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Fulfil an online order on BigCommerce |
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Product Updates
The following test scenarios are in regards to making updates to your products in Vend and seeing how these updates interact with your BigCommerce products. It is important to remember that Vend is the 'System of Record' as part of the integration meaning that all product updates should be made in Vend.
Test scenario | Things to check | Additional info |
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Action an update to the product information (description, name, tags, price) for a product published to BigCommerce |
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Add a variant in Vend and check that it syncs to BigCommerce |
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Delete a variant in Vend and check that it syncs to BigCommerce |
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Make a product that is published to BigCommerce inactive in Vend |
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Unpublish a product |
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Make an inventory update to a product synced to BigCommerce |
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If you have more than one outlet, transfer the stock between the two outlets and check that the inventory syncs to BigCommerce |
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Send and receive a stock order on the same outlet |
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Perform a partial inventory count |
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Other
There are a few other scenarios that we recommend you to test out and can be unique to your setup. The results can vary based on your unique setup, if you run into issues testing out these scenarios we would recommend reaching out to Vend support so we can take a further look at your account and your unique setup.
Test scenario | Things to check | Additional info |
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Test if any 3rd party plugins might affect the Vend BigCommerce integration |
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Test your payment gateway by placing an order through your customer-facing website |
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