Setting up products when using the WooCommerce integration

Vend-and-WooCommerce-Logo-Lockup.png

  Important

  • Once your Vend and WooCommerce accounts are connected, Vend becomes the system of record.
  • You should manage your product catalogue, pricing and inventory information in Vend to ensure everything stays accurate and up-to-date.
  • WooCommerce feeds important information back to Vend such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
  • Please click the following link for more on how to use the WooCommerce integration!

What product information syncs with WooCommerce?

Product info that syncs:

Vend WooCommerce
Name Title
Description Description
SKU SKU
Tags Tags
Variant Name/Value Attribute Name
Variant Attribute Attribute Value
Retail Price Regular Price
Active/Inactive Status
Inventory Stock Quantity
Track Inventory Manage Stock

Product info that doesn't sync:

Vend WooCommerce
Images* Images
Handle* Handle
Brand N/A
Supplier N/A
Supply Price N/A
Product Type N/A
N/A Weight
N/A Categories

* Images and handles send from Vend to WooCommerce on initial publish, but never after. For more on pictures, view the images section below.

Pushing all Vend products to WooCommerce

If ALL your products are in Vend, and you want them ALL in WooCommerce, head to Setup -> Add-ons -> WooCommerce, and click the Publish All Products button towards the bottom of the page.

  Please Note

This is only recommended if it hasn't been done before.

Pulling all WooCommerce products into Vend

If ALL your products are in WooCommerce (existing WooCommerce user), and you want them ALL in Vend, head to Setup -> Add-ons -> WooCommerce, and click the Import All Products button towards the bottom of the page.

import all

  Note

This is only recommended if it hasn't been done before.

Any pictures attached to these WooCommerce products will not be carried across to Vend.

Draft Products: If you have any products in the Draft stage in WooCommerce, these will NOT get imported into Vend from your WooCommerce store.

Adding new products to WooCommerce

1. Create the product in Vend.

2. Find the product on the product page in Vend. Select it and click the Publish to WooCommerce button.

3. Add beautiful images and other details needed for online sales, such as weight, in WooCommerce.

Linking Vend and WooCommerce products together

If you have products in BOTH systems and would like to link your products, check out this article.

How product images work with WooCommerce

We only send all the images when you first publish the product to WooCommerce or upon initial import into Vend. Any additional images need to be directly managed on WooCommerce.

  Note

If you were unable to publish your images to WooCommerce due to an error. Please check out our article Troubleshooting your Vend-WooCommerce Integration for further assistance.

How variants and composite products work with WooCommerce

Variant products will display as a single product in WooCommerce, with drop-down menus to select your different variant options on the product's page. This means that you won't be able to display each product in your WooCommerce store separately. If a product is set up as a variant in Vend, all versions of the variant will be sent to WooCommerce. You cannot publish a selection of the versions of the variant to your WooCommerce store. If you want to display each product individually, you'll need to set them up as separate products in your Vend store.

Composite products will display as an individual product in WooCommerce, with the information matched to the composite product in Vend, rather than the component items. Sales of a composite product in WooCommerce will still update the inventory of those items in Vend.

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