How do I fulfil a Click & Collect order?

Objective

Completing a Click & Collect order in Vend using your eCommerce integration and the Mark as Complete functionality on the Sales History page.

Setup

• Vend for Mac or PC
• BigCommerce, Shopify or WooCommerce Integration

Steps

1. Click Sales History
2. Search for the Click & Collect order
3. Click Mark as Complete
4. Click Mark as Complete in the pop-up box to confirm

Additional Information

Vend does not identify orders that are Click & Collect, but when a customer walks in for pickup, you can search for the order in the Sales History.

If you are interested in using our API to build out your Click & Collect functionality, we do have Fulfillment APIs with existing statuses like Pickup, unfulfilled to identify a pickup order. For more, click here.