How to receive stock in Retail POS (X-Series)


If you’ve placed an order for stock outside of Retail POS, you can receive your inventory in Retail POS without creating a purchase order first.


  • Retail POS (X-Series) for Mac or PC 


  1. In Retail POS, navigate to Inventory Stock control.
  2. Click Receive stock.
  3. Enter the Delivery details. When receiving stock you are required to select an outlet from the Delivered to dropdown and enter an Order number, but the remaining fields are optional.
  4. Scroll down to the Products section. Add your products by typing the product name or SKU in the search field, or by scanning the product barcode.
    • If the product has not yet been created in Retail POS, click Add "X" as a new product and enter the product details. For more information on adding new products through the Stock control page, refer to our Using the quick add product modal guide.Add-Product-Receive-Stock.png
  5. In the Quantity field, enter the quantity received for each product.
  6. The Cost price field will automatically populate with the product's supply price. If the cost price has changed, enter the new price and Retail POS will recalculate the product's average cost. This will not change the product's supply price. 
    • To change the regular supply price of a product, you need to edit the product information on the Products page (Catalog > Products).


  7. Click Receive.

Additional information

If you placed or recorded your order in Retail POS, there are no changes to how you receive it. Locate your order by navigating to Inventory > Stock control in Retail POS, and proceed as normal. Refer to our How to receive a purchase order using the new purchase order page guide for further steps.



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