How to edit products linked to BigCommerce

Question

  What is the best approach for editing products that are linked to BigCommerce?

Setup

  •  Vend for Mac or PC
  • The BigCommerce integration

Answer

When Vend and BigCommerce are connected, Vend is considered the system of record. This means all product updates should flow from Vend to BigCommerce in order to see them display in both Vend and BigCommerce and maintain a proper product sync.  

The following areas should be edited in Vend in order to maintain a synced product: 

  • Product Name
  • SKU
  • Vend Retail Price / BigCommerce Default Price
  • Supply Price
  • Brand
  • Description
  • Variants (this includes not editing the Options or Display Option Type on BigCommerce)
  • Inventory
  • Active/Inactive state

What can be edited directly on BigCommerce without impacting the product sync: 

  • Sale Price
  • MSRP Retail Price
  • Product UPC/ EAN
  • Images
  • Image SEO
  • Categories
  • Product Type
  • Availability

Additional Information

 What product information syncs to and from BigCommerce?

Does Vend support editing the variant Display Option Type and Style in BigCommerce?

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