Can BigCommerce Gift Certificates be redeemed in Retail POS (X-Series)?


  • Retail POS on Mac or PC
  • BigCommerce Integration


Yes, BigCommerce Gift Certificates can be redeemed in-store.

In order to enable redeeming BigCommerce Gift Certificates in-store, complete the following steps:

  1. In Retail POS, click Setup
  2. Click Apps
  3. Click the pencil icon next to BigCommerce
  4. Under "Redeem gift certificates in-store" click Update Permissions
  5. In BigCommerce, login
  6. Click confirm to update permissions
  7. In Retail POS, select Redeem gift certificates in-store
  8. Click Save Changes


Retail POS Gift Cards cannot be redeemed on BigCommerce

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