- Retail POS for Mac or PC
- Lightspeed Marketing & Loyalty integration
- Marsello for Retail POS (X-Series) app Chrome extension
- On Google Chrome, sign into your Retail POS account
- Navigate to the Sell tab (if you're not automatically taken there after logging in)
- Add a customer to your sale:
- Add the product(s) into the sale:
- Click the customer's name to open their profile and click Check Rewards:
- From the list of their available rewards, select one and click Redeem:
- The discount will apply to the sale and the points will be removed from the customer's account immediately:
- Click Pay to complete the sale!
- When a $ off or a % off discount is added to the sale, it is displayed as another line item on the POS screen titled 'Dollar Discount', similar to a product line. This can be expanded to view more details.
- Pro tip: It's a great idea to train your staff to ask the customer if they are part of your loyalty program and to check if they are eligible for any rewards.
- Once a customer has been added to the sale and has redeemed a reward, you cannot undo this. You can discard the sale if the customer changes their mind.