"Card blocked, transaction canceled" error when processing sales on Dejavoo terminal

Setup

  • Vend for Mac or PC
  • Vend on iPad 

Cause

There is a problem with the credit application file on your terminal. 

Solution

You will need to contact Dejavoo at +1 877-358-6797 and have them delete and reinstall the credit application file on the terminal.

Additional Information

You will be asked for your terminal serial number when you contact them.