Guide to Vend Ecommerce Retirement

On Monday, 31 August Vend Ecommerce will be closing down. This means that any online stores created and managed through Vend Ecommerce will also be removed on this date.

If you currently use Vend Ecommerce for your webstore, you will need to move your website onto another ecommerce platform that works with Vend POS so you can continue to sell online. Please read this guide to understand your options and what you need to do next.

Does this affect Vend POS?

The Vend Ecommerce retirement will not affect your Vend POS. Your in-store Vend POS, inventory, product catalog and reporting all remain unchanged and available to use.

Why is Vend Ecommerce closing down?

We originally launched Vend Ecommerce to support retailers who wanted to sell online right away but didn’t have the time to learn how to build a website from scratch. However, as ecommerce has grown, platforms like BigCommerce have grown to have all the functionality a modern retail shopping experience requires. This is why we’ve decided to retire Vend Ecommerce and focus on building great integrations between Vend and the best ecommerce platforms.

Will I need to pay for another ecommerce platform?

Depending on the ecommerce platform integrated with Vend, there may be additional fees that apply. These fees are handled outside of Vend's Pro Plan. 

How to keep your online store running

1. Review your Vend account

Ensure your account is on a Pro Plan or higher to allow connection to ecommerce options such as BigCommerce. 

2. Sign up with BigCommerce 

We recommend creating an account with BigCommerce who can provide everything you need to run your online store while managing your products, orders and stock levels from Vend.

BigCommerce provides a great balance between ease-of-use and powerful tools to help you sell online. They are also offering 3 months free on their Standard, Pro or Plus plans exclusively to Vend Ecommerce users. You can learn more about BigCommerce and this offer on their website.

 3. Connect your BigCommerce account to Vend 

Once you sign up for BigCommerce and set up your account you can then log into Vend and connect it to your Vend account through the add-on settings. This Help Center article covers everything you need to know about getting set up on BigCommerce. 

Questions about ecommerce platforms

Which other ecommerce platforms does Vend support?

Vend integrates with a number of major ecommerce partners to allow you to manage your online store with them while running your daily operations in Vend. These ecommerce platforms include BigCommerce, WooCommerce and Shopify.

 

Why do you recommend BigCommerce?

For Vend Ecommerce users we believe BigCommerce provides a great balance between ease-of-use and powerful tools to help you sell online. They are also offering 3 months free on their Standard, Pro or Plus plans exclusively to Vend Ecommerce users. You can learn more about BigCommerce and this offer on their website.

How does BigCommerce compare to Vend Ecommerce?

BigCommerce is a powerful online toolkit for retailers that are looking to expand their online presence. They offer tools to help you sell into new markets, understand how your customers shop and build a gorgeous website. Vend also integrates closely with BigCommerce letting you manage your products, orders and stock levels from one place - just like in Vend Ecommerce.

Here's an overview of some of the additional features BigCommerce offers over Vend Ecommerce: 

Feature

Vend Ecommerce

BigCommerce

Inventory sync with Vend

Order sync with Vend

Product sync with Vend

Add customers to Vend

Sales reports

Basic website customization

Advanced website customization

 

Sell on social channels (Facebook, Instagram)

 

Sell on marketplaces (eBay US, Amazon US)

 

Free themes

 

Premium themes

 

Ratings and reviews

 

Professional reporting

 

Shipping and fulfillment

 

Real-time shipping quotes

 

Apple Pay, Google Pay, Amazon Pay

 

Multiple payment gateways

 

SEO tools

 

Apps marketplace

 

 

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