Setup
- Vend for Mac or PC
- BigCommerce or WooCommerce Integration
Answer
On the Fulfillments page (Online Orders)
Navigate to Inventory -> Fulfillments:
- Delivery/Pickup: the order types to indicate whether an order needs to be packed a specific way. I.e in a shipping package, or bag for collection.
- New: these are new orders that have synced through need to be picked
- In Progress: these are orders assigned to a person using the Scanner app and are currently in the process of being picked. The In Progress status is view-only in the Vend web app and cannot be assigned outside of the Scanner app.
- Packed: these orders have been picked and packed already, either awaiting shipping or customer pickup.
On the Sales History page (In Store Orders)
Navigate to Sell -> Sales History:
- Delivery/Pickup: the order types to indicate whether an order needs to be packed a specific way. I.e in a shipping package, or bag for collection.
- Unfulfilled: an unpicked order, or an order that has yet to reach the customer
- Fulfilled: the order has been shipped to customer or picked up
Additional information
What is Fulfillment in Vend?
Online Order Fulfillment in Vend
In Store Order Fulfillment in Vend