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Purchase Order page is not saving

Problem

A spinning logo appears when clicking the save button on the purchase order page. 

Setup

  • Retail POS for Mac or PC 
  • Chrome 

Cause

 Uncleared Cache 

Solution

 On your computer, open Chrome:

  1. At the top right, click More (looks like three vertical dots)
  2. Click More tools > Clear browsing data
  3. At the top, choose a time range. To delete everything, select All time
  4. Check the boxes next to "Cookies and other site data" and "Cached images and files"
  5. Click Clear data

 

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