When setting up the Shopify integration it is important to set up your taxes so that they match across Vend and Shopify to ensure your prices sync correctly and you are collecting the correct tax on both Vend and Shopify. If you are unsure what the taxes are that you should be charging, please reach out to your accountant to make sure you are charging the correct taxes for the country that you are operating in.
- Once your Vend and Shopify accounts are connected, Vend becomes the system of record.
- You should manage your product catalogue, pricing and inventory information in Vend to ensure everything stays accurate and up-to-date.
- Shopify feeds important information back to Vend such as online sales, new customer or existing customer information associated with a sale, and inventory from a sale to keep stock levels in sync.
- Please click the following link for more on how to use the Shopify integration!
It is important to note that when a Shopify order comes through to Vend, the Vend account default tax name (not the outlet default) is recorded on the sale. This is the tax set when your store was originally set up.
The sale will be recorded under the account default tax name regardless of the actual tax charged on Shopify.
If your Vend account is set up as a tax-inclusive store in Vend, you need to make sure your Shopify account is set up as tax inclusive as well. For instructions on the tax-inclusive set up on Shopify please have a look here: Shopify setup for Taxes outside of US and Canada
If your Vend account is set up as a tax-exclusive store in Vend, you need to make sure your Shopify account is set up as tax exclusive as well. For instructions on the tax-exclusive set up on Shopify please have a look here: Shopify setup for Taxes in the US or Canada
For more questions about the way your taxes need to be set up on Shopify please reach out to Shopify Support.