Objective
For Retail POS to be able to communicate with your Ingenico Desk or Move 5000 using Elavon Payments services, your terminal needs to be set to 'Semi-Integrated' mode and the terminal ports should have the right configuration.
Steps
Enabling Semi-Integrated Mode on the Desk / Move 5000 payment terminal:
- If the upper right corner select the icon (cash drawer or terminal) and it will prompt you to enter semi-integrated mode. (if this fails proceed below).
- Select the # key on the terminal pad
- Enter in the Admin name
- Enter in the Admin password
- On the Admin menu, select 8-Misc. Options
- Select 1-Semi-Integrated
- Select 1-Enable Semi-Integ
- Select 2-On
Configuring the communication type:
- In the same admin menu 8-Misc. Options Select 1-Semi-Integrated
- Select 2-Communication Type
- Select Ethernet (Desk) or WiFi (Move)
- Enter in 8150 for the port number (hit the yellow key to erase any existing input)
- Select the green key
Configuring the communication type:
- In the same admin menu 8-Misc. Options Select 1-Semi-Integrated
- Select 3-Receipt Options
- Select 2- Terminal
Additional Information
If semi-integrated is disabled, you will not be able to process payments directly from Retail POS and only the standalone payment will run.