"Terminal is busy" error when processing sales on Worldpay TriPOS terminal

Setup

  • Vend for Mac or PC
  • Vend on iPad
  • Worldpay TriPOS 

Cause

Traffic is being restricted in the network setup, which limits traffic to the Worldpay TriPOS cloud.

Solution

You will need to reach out to your Internet Service Provider to see if they can troubleshoot further.

Additional Information

We also suggest connecting the terminal directly to your router and not through an adapter.

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