Scanner by Vend not loading Inventory Counts

Problem

When trying to load an Inventory Count in the Scanner App, it loads indefinitely.

Setup

  • Vend for Mac or PC
  • Vend on iPad
  • Scanner by Vend

Cause

1. You're running an outdated version of the Scanner App.

2. Have a large amount of products in your inventory.

Solution

1. Updating the Scanner App will resolve this issue.

2. Perform the full Inventory Count as separate Partial Counts to reduce the amount of data loaded into the App. 

Additional Information

Which iOS devices can run the Scanner App?