Problem
Clicking on a customer name does not show the option to redeem Marsello rewards.
Setup
- Retail POS for Mac or PC
- Retail POS on iPad
- Marsello integration
Causes
For Mac or PC:
- The Marsello for Retail POS Chrome extension needs to be downloaded
- The extension is not up to date
For iPad:
- The Marsello for Retail POS Extension app needs to be downloaded
- The app needs an update
Solutions
Click this link to update or download your Marsello for Retail POS Chrome extension.
Click this link to update or download your Marsello for Retail POS Extension app