Why can't I redeem Marsello rewards?

Problem

Clicking on a customer name does not show the option to redeem Marsello rewards. 

Setup

  • Vend for Mac or PC
  • Vend on iPad
  • Marsello integration

Causes

For Mac or PC:

  • The Marsello for Vend Register Chrome extension needs to be downloaded
  • The extension is not up to date

For iPad:

  • The Marsello for Vend POS Extension app needs to be downloaded
  • The app needs an update

Solutions

Click this link to update or download your Marsello for Vend Register Chrome extension.

Click this link to update or download your Marsello for Vend POS Extension app