Does the capitalisation of customer email addresses make a difference when emailing customers receipts?

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

Yes, the capitalization must be correct for the customer to receive the email.

Additional Information

The username portion of the email is case sensitive (to the left of the @ symbol), however, the domain name section of the email (to the right of the @ symbol) is case insensitive.