Why does Shopify sales have a balance remaining?
- Vend for Mac or PC
The sales on Shopify were auto-discounted or part of a promotion; this is not supported by the integration.
For discounts on Shopify to sync over to Vend, sale-level discount codes will need to be used.
This can also happen if you are still awaiting payment, the sales will come into Vend as Closed sales. However, there will be a balance remaining in the sale.