Can I write off an On Account sale?

Question

Is it possible to write off an On Account sale that is no longer going to be paid by the customer and is considered bad debt? 

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

If the customer is no longer able to pay for their sale that has been placed On Account and the item isn't being returned, you can create a separate payment type to close off On Account sales that aren't going to be settled.

You can name the payment type 'Bad Debt', and manually apply a payment on the On Account to sale to write it off.

Additional Information

Payments applied to a sale will appear in the register closure for the date they are actually applied to the sale.