Why does my Star TSP100 show up as unspecified?

Problem

After installing the driver and software for a Star TSP100 USB printer, the printer shows up as 'Unspecified' instead of under the 'Printers' list on the Device Manager page.  

Setup

  •  Vend for PC
  •  Star TSP 100 or 143 USB printer 

Cause

An error occurred while installing the drivers and/or printer software. 

Solution

  1. Restart the computer
  2. If that does not work, contact Star Support