How to partially refund an item

Objective

Give the customer part of their money back for a product which they have purchased without effecting current inventory levels.

Setup

  • Vend for Mac or PC

Steps

  1. Click Sales History
  2. Search for the Sale to partially refund
  3. Click Sale to expand
  4. Click Return Items
  5.  In Sell Screen click the search bar
  6. Search for the same product
  7. Add this product to the Sale
  8. Click on the new product
  9. Click Price 
  10. Remove the partial amount to refund
  11. Click Exchange
  12. Select a payment type
  13. Click Complete Refund
  14. Click Complete Sale

 

Additional Information

Retrieving Sales Through the Sales History