Remove a payment made on a Layby sale.
- Vend for Mac or PC
- Sign in to Vend as an admin or manager
- Click Sales Ledger
- Search for the sale
- Click on the sale
- Click Apply payment / refund
- Select the payment type
- Type the amount (this should be a negative amount, -10 for example)
- Select a date/time for the payment
- Click Save
If this was a legit credit/debit card payment taken on the payment terminal during point sale then a refund needs to be processed on the payment terminal to return the money back to the customer.