Objective
New credentials may be provided by Worldpay, so these need to be updated under the existing payment type in Retail POS.
Setup
- Retail POS for Mac or PC
- Retail POS on iPad
Steps
Remove the existing terminal
- First, Login to your admin user account for your Retail POS store on a Mac or PC
- Navigate to Setup -> Payment Types
- Select Worldpay
- Select the small trash can icon next to the terminal you want to remove
Unpairing the terminal
- You will now need to contact Worldpay Support directly so they can unpair the terminal
- Once the terminal is unpaired, you can then set it up using the new credentials
