How to remove items from a partially paid or open Layby Sale


  • Retail POS for Mac or PC
  • Retail POS on iPad


Locate the Layby sale:

  1. Click/tap Sales History
  2. Change the Status filter to Layby
  3. Click/tap to expand the sale
  4. Click/tap Continue Sale
  5. The sale will now appear in your Sell Screen with the items locked

To remove items:

  1. Add another of each item you wish to remove from the sale:Image_2019-09-25_at_10.59.32_AM.png
  2. Change the quantity of the newly added items to negative to cancel the original items out
  3. Click/tap Pay
  4. Either Refund the payment, Pay the remaining balance or place back on Layby


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