"Number Pad" overlaps with Quick Cash payment screen

Question

When processing Cash transactions, why a "number pad" shows up in the middle of the screen and overlaps the Quick Cash Payment screen?

IMG_D2F32EC45A38-1.jpeg

Setup

  • Vend on iPad

Answer

The keyboard on your iPad is Undocked. Please follow the steps below to change your iPad keyboard settings:

  1. Open Notes app on the iPad
  2. Create a new note
  3. Tap and hold the Keyboard button on the bottom right of the keyboard
  4. When the small menu appears, slide your finger to Dock
  5. Release the Keyboard button

 

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