Factor 4 is a supported third party gift integration to Vend in the US and Canada. Factor 4 retailers accepting gift cards with Vend require configuration changes both in Vend and Factor 4 My Merchant Admin (MMA).
Setup
- Vend for Mac or PC
- Vend on iPad
- Vend Personal Token
- Vend Domain URL
- Vend Outlet Name
- Factor 4 MMA access (only Factor 4 Partner, not retailers, have access to this)
- Vend supported integrated payments terminal
Steps
Creating a Person Token
- Log into the Vend store (storename.vendhq.com)
- Click Setup
- Click Personal Tokens
- Click Generate Personal Token
- Enter the name of the business and select No Expiry
- Click save
NOTE: Copy this token to enter it into Factor 4 MMA
Creating Payment Types
- Under Setup click Payment Types
- Click Add Payment Type
- Select Other Payment Method
- Click Begin Setup
- Name the Payment Type Gift Issue
- Enter the Gateway URL: https://mywebterminal.com/vend/gift-issue
- Click Save Payment Type
You will now need to repeat steps 2-4 to set up Gift Sale
- Name the Payment Type Gift Sale
- Enter the Gateway URL: https://mywebterminal.com/vend/gift-redemption
- Click Save Payment Type
Configuring My Merchant Admin for Factor 4
NOTE: Before proceeding, the Vend Outlet and register/s setup need to be completed. The MMA site is only accessible to Factor 4 partners and Factor 4 employees.
- Log in to mymerchantadmin.com to complete this section
- Add the Vend store domain (storename.vendhq.com) and Personal Token to the location’s page
- Click Next
- It will now move you to the add terminal page
- Enter 1 as the Terminal ID
- Set the Terminal Type as Vend
- Enter today’s date for the Manufacture’s ID
- Click Load
- On the next screen, scroll down and click Save
- Now it will ask you to setup the program
- You will continue adding the location
- After you have finished setting the currency and actions, you can View Location
Setting the Outlets in MMA
- From the Location’s main page click on Edit
- On the right side, select the Outlet from the drop-down box (this should match the Vend Outlet)
- After selecting the Vend Outlet, click on Save
- Set the Vend Register under the Terminal
- Click on the merchant’s name from the string near the top of the screen to go back to the location’s main page
- Click on the Terminal ID from the list on the right side of the screen on the left side of the box
- In the Terminal Edit screen, choose a Vend Register from the drop-down. After choosing the desired register associated with Vend, click save
- Click Load
- Set the Vend Register from the drop-down.
- Click Save
Additional Information