How to recreate a sale that was incorrectly voided

Objective

To recreate a sale that has been voided accidentally (by mistake). 

Setup 

  • Vend for Mac or PC
  • Vend on iPad

Steps

Recreating the sale 

  1. Replicate the sale in the Sell Screen
  2. If you originally took cash payment, click Pay,  Add the amount then select Cash (you can skip steps 4 to 8) 
  3. If you took a different payment type then click Park Sale
  4. Navigate to Sales Ledger
  5. Locate the sale and expand it
  6. Click Apply payment/refund
  7. Click the correct payment type
  8. Type the correct payment amount

If this is a historical sale you may want to change the date of the sale. You can do this following the guide below. 

Additional Information