Objective
To recreate a sale that has been voided
Setup
- Retail POS for Mac or PC
- Retail POS on iPad
Steps
Recreating the sale
- Replicate the sale in the Sell Screen
- Click Pay, add the amount then select Cash
- Navigate to Sales History
- Locate the sale and expand it
- Click Edit
- Change Payment Type as required
If this is a historical sale you may want to change the date of the sale as well as the payment. You can do this following the guide below.