Setting up your Epson TM-m30II and TM-m30II-NT (Ethernet) for PC, Mac or iPad

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Device checklist

In order to set up your receipt printer with your PC, Mac, or iPad, you'll first need to make sure you have all the peripherals needed.

Cables

You will need a power cable for the printer and an ethernet cable to plug the printer into your internet router. If you don't already have an ethernet cable ask your printer supplier to include one when you buy the printer or pick one up from your local electronics store.

Receipt rolls

Make sure you have 80mm receipt rolls. To load your receipt roll, open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time, to do this you'll need a specialized cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.

Windows PC Mac iPad

Downloading and installing the Epson driver

First, download the latest printer drivers. This is specialized software that helps the printer run correctly on your computer.

To download this, go to Epson's website and select Windows Printer Driver.

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1. Click Download page on the latest file and scroll down to confirm the download. You should see the download start in the left-hand corner of the window.

2. When this download is completed, go to your Downloads folder, right-click on the file and select Extract All...extract.png

  Checkpoint

Not sure where to find the download? Go to explorer and select Downloads from the left-hand list. The download will also appear at the bottom of Google Chrome, click the arrow here and select show in folder.

3. After extracting the file, a new folder will open. Double click on the install and follow the installation guide instructions.

Extracted.pngOnce installed you will see a confirmation box. Close this and continue to the next step.

Installing your Epson Printer

You will be brought to the printer setup screen where you'll need to input the following information:

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1. Model: Select Epson TM-m30II or TM-m30II-NT under model.

2. Name: Type in a name of your choice or leave as default.

3. Port Type: Set this to Ethernet.

4. Port: Leave this as Auto setup.

5. IP Address: This is where you need to put in your printer's IP address. To find this you will need to switch the printer off and turn it back on, please wait for a few seconds until the network configuration slip is printed.

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Once you've filled out these fields click Save Settings and hit Next to complete the setup.  


Perform a test print

Now that your Epson TM-m30II or TM-m30II-NT is installed you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

1. Navigate to Sell > Sales history in Retail POS

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2. Click a sale to expand it

Epson-TM88V-Sales-History-Expand-Sale.png

3. Click Print receipt

Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

4. Select the receipt template you’d like to use

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This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.


Connecting the cash drawer (optional)

Once you've got the printer all set up, you can connect up the cash drawer.

The cash drawer connects to your receipt printer, and is triggered to open when you finish a cash or cheque sale and the receipt is printed by the printer.

To setup the cash drawer:

1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

2. Next, navigate to your Devices and Printers window on your computer.

3. Right-click on your receipt printer, select Printing preferences > Peripherals. For Windows 10, please click on the printer name and then click Manage to open Printing preferences.

4. Use the Peripherals drop-down menu to select Cash Drawer.

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5. Next, select End of Document and click Open for both Cash Drawer #1 and Cash Drawer #2

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  Tip

 If you want your cash drawer to fire before the receipt prints you can select the Start of Document option instead.

6. Apply these settings and test by performing a test print.


Perform a test print

Now that your Epson TM-m30II or TM-m30II-NT is installed you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

1. Navigate to Sell > Sales history

Epson-TM88V-Sales-History.png

2. Click a sale to expand it

Epson-TM88V-Sales-History-Expand-Sale.png

3. Click Print receipt

Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

4. Select the receipt template you’d like to use

Epson-TM88V-Sales-History-Receipt-Template.png

This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.

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