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Setting up your Epson TM-m30II and TM-m30II-NT (LAN)

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Device checklist

In order to set up your receipt printer with your Windows, Mac, iPad, or Android, you'll first need to make sure you have all the peripherals needed.

Cables

You will need a power cable for the printer and an ethernet cable to plug the printer into your internet router. If you don't already have an ethernet cable ask your printer supplier to include one when you buy the printer or pick one up from your local electronics store.

Receipt rolls

Make sure you have 80mm receipt rolls. To load your receipt roll, open the latch on the top right of the printer, place the roll inside and pull some of the paper through before closing the lid.

Cash drawer (optional)

You may also wish to set up your cash drawer at the same time, to do this you'll need a specialized cash drawer cable. This is similar looking to an ethernet cable but is smaller on one end.

  • Downloading and installing the Epson driver for Mac

    1. First, download the latest printer drivers. This is specialized software that helps the printer run correctly on your computer. To download this, go to Epson's website, select Mac OS Printer Driver, and click Download page.

    Epson-TM-M30-Driver-Download-Page.png

    2. Scroll to the bottom of the page and click the Accept tickbox. Next, click the Download button

    Epson-TM-M30-Driver-Accept-And-Download.png

    3. When this download is completed, open the Finder and navigate to the Downloads folder. Here, double-click the file to extract it.

    Epson-TM-M30-Driver-Download-Folder.png

    4. Next, open the extracted folder of the same name.

    Epson-TM-M30-Driver-Download-Folder-Extracted.png

    5. Double-click the.dmg file

    Epson-TM-M30-Driver-Download-Folder-Extracted-Open.png

    6. Double click the .pkg file

    Epson-TM-M30-Driver-Download-Installer-Window.png

    7. Follow the installation guide instructions to install the driver.

    Epson-TM-M30-Driver-Installer.png


    Installing your Epson printer

    Now that you have installed the printer driver, you will need to install the printer itself, on your Mac.

    1. Navigate to System Preferences and open Printers and Scanners.

    Epson-TM-M30-Printers-And-Scanners.png

    2. Click the plus (+) icon to add a new printer

    Epson-TM-M30-Add-Printer.png

    3. Select the IP icon (represented by a globe)

    Epson-TM-M30-Select-Network.png

    4. Enter the requested information:

    • Address: This is where you need to enter your printer's IP address. To find this, you will need to switch the printer off and turn it back on and wait 10-15 seconds until the network configuration slip is printed. Ensure that Ethernet (LAN) cable is connected to your device and the printer before attempting to print the IP address.

      tm-m30IP.jpg

    • Protocol: Select Line Printer Daemon - LPD from the dropdown.

    • Queue: Leave this blank.

    • Name: This is an optional field. If you would like to customize the name of your receipt printer, enter it in here.

    • Location: Leave this blank.

    5. Click the Use drop-down and select Select Software...

    _Epson-TM-M30-Select-Software.png

    6. Search for Epson using the Filter field and select the EPSON TM Thermal (203dpi) option, then click OK.

    Epson-TM-M30-Printer-Software.png

    7. Once you've put in all this information click Add. Your printer should now be set up and ready to go!


    Enable Receipt Cutting

    Once a receipt is printed, your Epson printer needs to be set to automatically cut the receipt from the paper roll. To do this, follow these steps:

    1. Head to the following URL: http://localhost:631/printers/. This will take you to CUPS. CUPS is a network printing service used by Mac computers. It allows you to setup your printers on a network, and customize options such as cash drawer setup

      Receive this screen?

    web-interface-is-disabled.png

    Click here to learn how to enable CUPS for your computer.

    2. Once in CUPS, Select your printer model (TM-m30II or TM-m30II-NT) from the list below:

    3. Select from the drop-down menu Set Default Options.

    4. Under Paper Cut, select Cut Per Page from the drop-down menu.

    Screen_Shot_2020-11-20_at_9.36.13_AM.png

    5. Click Set Default Options.


    Connecting the cash drawer (optional)

    Once you've set up the printer, you can connect a cash drawer.

    The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the printer prints the receipt.

    To set up the cash drawer:

    1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

    2. As you did when enabling receipt cutting earlier, go to http://localhost:631/printers/

    3. Once in CUPS, Select your printer model (TM-m30II or TM-m30II-NT) from the list.

    4. Select from the drop-down menu Set Default Options.

    5. Under Buzzer/Cash Drawer Control choose Open Drawer #1.

    Screen_Shot_2020-11-20_at_9.36.13_AM.png

    6. Click the Set Default Options button to complete.

    Your cash drawer should now be all set to go! You can test it by printing a receipt from the Sales history. Read the section below for steps on how to do this.


    Perform a test print

    Now that your Epson TM-m30II or TM-m30II-NT is installed you can start using it to print your receipts in Retail POS.

    To perform a test print, follow the steps below:

    1. Navigate to Sell > Sales history

    Epson-TM88V-Sales-History.png

    2. Click a sale to expand it

    Epson-TM88V-Sales-History-Expand-Sale.png

    3. Click Print receipt

    Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

    4. Select the receipt template you’d like to use

    Epson-TM88V-Sales-History-Receipt-Template.png

    This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

    Once that's been changed you should be able to print out a receipt.

  • Downloading and installing the Epson driver for Windows

    First, download the latest printer drivers. This is specialized software that helps the printer run correctly on your computer.

    To download this, go to Epson's website and select Windows Printer Driver.

    windows-epson-driver.png

    1. Click Download page on the latest file and scroll down to confirm the download. You should see the download start in the left-hand corner of the window.

    2. When this download is completed, go to your Downloads folder, right-click on the file, and select Extract All...extract.png

      Checkpoint

    Not sure where to find the download? Go to explorer and select Downloads from the left-hand list. The download will also appear at the bottom of Google Chrome, click the arrow here and select show in folder.

    3. After extracting the file, a new folder will open. Double-click on the install and follow the installation guide instructions.

    Extracted.pngOnce installed you will see a confirmation box. Close this and continue to the next step.

    Installing your Epson Printer

    You will be brought to the printer setup screen where you'll need to input the following information:

    RegisterPrinter.png

    1. Model: Select Epson TM-m30II or TM-m30II-NT under model.

    2. Name: Type in a name of your choice or leave as default.

    3. Port Type: Set this to Ethernet.

    4. Port: Leave this as Auto setup.

    5. IP Address: This is where you need to enter your printer's IP address. To find this you will need to switch the printer off and turn it back on, please wait for a few seconds until the network configuration slip is printed.

    tm-m30IP.jpg

    Once you've filled out these fields click Save Settings and hit Next to complete the setup.  


    Perform a test print

    Now that your Epson TM-m30II or TM-m30II-NT is installed you can start using it to print your receipts in Retail POS.

    To perform a test print, follow the steps below:

    1. Navigate to Sell > Sales history in Retail POS

    Epson-TM88V-Sales-History.png

    2. Click a sale to expand it

    Epson-TM88V-Sales-History-Expand-Sale.png

    3. Click Print receipt

    Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

    4. Select the receipt template you’d like to use

    Epson-TM88V-Sales-History-Receipt-Template.png

    This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

    Once that's been changed you should be able to print out a receipt.


    Connecting the cash drawer (optional)

    Once you've got the printer all set up, you can connect up the cash drawer.

    The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale and the receipt is printed by the printer.

    To set up the cash drawer:

    1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

    2. Next, navigate to your Devices and Printers window on your computer.

    3. Right-click on your receipt printer, and select Printing preferences > Peripherals. For Windows 10, please click on the printer name and then click Manage to open Printing preferences.

    4. Use the Peripherals drop-down menu to select Cash Drawer.

    CashDrawer1.png

    5. Next, select End of Document and click Open for both Cash Drawer #1 and Cash Drawer #2

    CashDrawer2.png

      Tip

     If you want your cash drawer to fire before the receipt prints you can select the Start of Document option instead.

    6. Apply these settings and test by performing a test print.


    Perform a test print

    Now that your Epson TM-m30II or TM-m30II-NT is installed you can start using it to print your receipts in Retail POS.

    To perform a test print, follow the steps below:

    1. Navigate to Sell > Sales history

    Epson-TM88V-Sales-History.png

    2. Click a sale to expand it

    Epson-TM88V-Sales-History-Expand-Sale.png

    3. Click Print receipt

    Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

    4. Select the receipt template you’d like to use

    Epson-TM88V-Sales-History-Receipt-Template.png

    This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

    Once that's been changed you should be able to print out a receipt.

  •   Important

    Please ensure that the Ethernet cable is plugged at the back of your printer before continuing to print the IP address.

    You will need the IP address in order to connect the printer to your iPad. To find this you will need to switch the printer off and turn it back on, and wait 10-15 seconds until the network configuration slip is printed.

    tm-m30IP.jpg

    Once we have this we can then connect the printer to the Register app:

    1. On your iPad, check that you are connected to the WiFi connection in your store. 

      Tip

    This step is not required with the Epson TM-m30II-NT if you are using the network tethering (USB Lightning connection). Your iPad will have the Ethernet option available in your local network in the Settings section.Settings-iPad-m30NT.png 

    2. Open the Retail POS app and tap the Menu icon (☰)

    Retail-POS-iPad-Select-Settings.PNG

    3. Select Settings, followed by Hardware

    Retail-POS-iPad-Settings-Hardware.PNG

    4. Under Receipt printers, tap Add printer

    Retail-POS-iPad-Add-Printer.PNG

    5. Tap the blue Find button. To auto-add your printer, select TM-m30II or TM-m30II-NT, if available.

    Retail-POS-iPad-Add-Printer-Find.PNG

      Checkpoint

    No printer found? Tap Printer model and choose the Epson TM-m30II or TM-m30II-NT. Enter the printer IP address from the receipt slip you printed earlier

    6. Enter a Name for your printer. This can be anything you choose such as “Cashier 1” or “Receipt Printer”.

    7. Select one of the following receipt options:

    iPad-Printer-Select-Receipt-Template.png

    8. Choose whether you'd like your receipts to be printed automatically. If you don't automatically print a receipt, you won't be able to print one during the sale manually.

    9. Choose the number of receipt copies you’d like to print for each sale

    Retail-POS-iPad-Add-Printer-Automatic-Copy-Count.PNG

    10. Click Save to add your printer.


    Connecting the cash drawer (optional)

    Once you've got the printer all set up, you can connect up the cash drawer.

    The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale, and the printer prints the receipt. A manager or admin can also manually open the cash drawer directly within Retail.

    To set up the cash drawer, open up the Retail POS app and follow the instructions below:

    1. Tap the Menu icon (☰) to open the sidebar

    2. Tap Settings and choose Hardware

    3. Select the printer you want to attach the cash drawer to

    4. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

    5. On the printer settings page, toggle the Cash drawer enabled setting to On

    6. Toggle the Open cash on sale setting to On


    Perform a test print

    Now that your Epson TM-m30II or TM-m30II-NT is installed you can start using it to print your receipts in Retail POS.

    To perform a test print, follow the steps below:

    1. Navigate to Sell > Sales history

    Epson-TM88V-Sales-History.png

    2. Click a sale to expand it

    Epson-TM88V-Sales-History-Expand-Sale.png

    3. Click Print receipt

    Epson-TM88V-Sales-History-Expand-Sale-Print-Receipt.png

    4. Select the receipt template you’d like to use

    Epson-TM88V-Sales-History-Receipt-Template.png

    This will take you to the print preview screen. If the Epson is not your default printer, click Change and select the printer from the list.

    Once that's been changed you should be able to print out a receipt.

  • Android setup on the Lightspeed Duo 

    1. Connect your printer to the Lightspeed Duo through the LAN (ethernet) port located in its hub of ports. ports-Duo.png 2. From the main menu, tap Settings > Hardware settings > Edit printers. Main-menu-android-hardware.png 3. Select your printer by tapping on its model name. 
    4. Your printer is now successfully connected. Android-printer-connected-success.png

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